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Crowne Plaza Brussels Airport, an IHG Hotel

Photo gallery for Crowne Plaza Brussels Airport, an IHG Hotel

Exterior
Terrace/patio
Terrace/patio
Junior Suite, 1 King Bed, Park View | Living room | Flat-screen TV, iPod docking station, pay-per-view films
Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Crowne Plaza Brussels Airport, an IHG Hotel

Crowne Plaza Brussels Airport, an IHG Hotel

4.0 star property
4-star hotel in Diegem with restaurant and bar/lounge

8.8/10 Fabulous

608 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Da Vincilaan 4, Machelen, 1831

Room options

About this area

What's nearby

  • In Diegem
  • NATO Headquarters - 5 min drive
  • Atomium - 13 min drive
  • Royal Palace of Brussels - 23 min drive
  • Avenue Louise - 27 min drive
  • La Grand Place - 26 min drive
  • Manneken Pis Statue - 30 min drive
  • Tour & Taxis - 24 min drive

Getting around

  • Brussels Airport (BRU) - 4 min drive
  • Antwerp (ANR-Antwerp Intl.) - 34 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 53 min drive
  • Zaventem Station - 15 min walk
  • Brussels National Airport Station - 27 min walk
  • Machelen Diegem Station - 28 min walk
  • Free airport shuttle

Restaurants

  • Coco Mango - 11 min walk
  • Anton Pieck - 11 min walk
  • Adria Grill - 13 min walk
  • La Perla - 13 min walk
  • Indian-Rasoi - 14 min walk

About this property

Crowne Plaza Brussels Airport, an IHG Hotel

Located only 1.2 mi (2 km) from the airport, Crowne Plaza Brussels Airport, an IHG Hotel offers a free shuttle (available at scheduled times). Guests can visit the health club for a workout or grab a bite to eat at Craft, which serves breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a sauna and a steam room. Fellow travellers like the helpful staff and restaurant.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (EUR 25 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 6:00 AM to 11:00 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games

Working away

  • 24-hour business centre
  • 17 meeting rooms
  • Computer station
  • Conference space (9225 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Craft – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of EUR 25.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Uncovered self-parking costs EUR 25 per day
  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport, an IHG Hotel Hotel
Crowne Plaza Brussels Airport, an IHG Hotel Machelen
Crowne Plaza Brussels Airport, an IHG Hotel Hotel Machelen

Frequently asked questions

Does Crowne Plaza Brussels Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Brussels Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Brussels Airport, an IHG Hotel?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Brussels Airport, an IHG Hotel on 9 December 2022 start from €121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Brussels Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Brussels Airport, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Brussels Airport, an IHG Hotel?
Yes. Self-parking costs EUR 25 per day. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Crowne Plaza Brussels Airport, an IHG Hotel?
Yes, a free airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times.
What are the check-in and check-out times at Crowne Plaza Brussels Airport, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Brussels Airport, an IHG Hotel and nearby?
Crowne Plaza Brussels Airport, an IHG Hotel has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near Crowne Plaza Brussels Airport, an IHG Hotel?
Yes, Craft offers garden views. Nearby restaurants include Coco Mango (11-min walk), Anton Pieck (11-min walk) and Adria Grill (13-min walk).

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Nice hotel
Check in was easy and quick. Staff is friendly. The website indicated there was not an airport shuttle, however there is a regular shuttle. Finding it at the airport is a bit challenging, but just follow the signs for all of the busses. Restaurant and bar on the bottom floor is convenient. Many good restaurants within a 10 minute walk as well.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel conveniently located near airport but very quiet. The shuttle is back and forth every 30 min. The restaurant is facing to a beautiful, peaceful garden where ducks were lazily swimming in the pond. The room is spacious and sparkly clean.
Mizue, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The lakes and walking trails made it very special.
Jay, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Very convenient to stay the night before flying out of Brussels airport. Staff nice and easy shuttle to airport
Elizabeth, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hector, 2-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast service are not friendly
Mohamed Arman, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Great! The staff was friendly. The check in was quick
karine, 1-night trip
Verified Expedia guest review

8/10 Very good

Sue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quick stay after a late flight - nice people and place.
Dawn, 1-night trip
Verified Expedia guest review