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Old Town Residence, Prague

3 stars
Jilska 4Prague11000Czech Republic, ‏800-491-6126
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Good3.6 / 5
Location
Great location
Service
Service is poor
WiFi
Bad internet service
107See all 107 Hotels.com reviews
From 46 reviewsTripAdvisor Traveller Rating

Old Town Residence, Prague

Hotel Info: 866-539-8117

from $52
  • Apartment, 2 Bedrooms
  • Condo, 3 Bedrooms
  • Apartment, 1 Bedroom
  • Studio

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Holeckova 13, Prague 5

24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Discounted offsite parking

Also known as

  • Old Town Residence
  • Old Town Residence Apartment

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CZK 5000

Optional extras

Late check-in after 9 PM can be arranged for an extra charge

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CZK 540 per stay

Pets are allowed for an extra charge of CZK 405 per pet, per night

Airport shuttle service is offered for an extra charge of CZK 600 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Snack bar/deli
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils

Old Town Residence, Prague’s small print

Also known as

  • Old Town Residence
  • Old Town Residence Apartment

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CZK 5000

Optional extras

Late check-in after 9 PM can be arranged for an extra charge

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CZK 540 per stay

Pets are allowed for an extra charge of CZK 405 per pet, per night

Airport shuttle service is offered for an extra charge of CZK 600 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 107 reviews

Old Town Residence, Prague
Excellent4.0 / 5
Very nice spacious apartment. Nice and clean with friendly staff. Convenient to the sites.
2 night trip with friends
Old Town Residence, Prague
Excellent4.0 / 5
Nice apartment close to city center. Plenty of room for the 2 of us staying. Nice restaurant/bar down stairs with reasonable prices. Much more pleasurable then a single room hotel with was desirable to us. We will be back and spread the word! Thx.
1 night trip
Old Town Residence, Prague
Excellent4.0 / 5
AMAZING DEAL
Wow... what a great find. I only put 3 for service because this is a self sufficient apartment in the center of Prague. Be aware, you must go to the Red and Blue hotel on the other side of the river to check in and get the keys. We were totally OK with that. Once in the apartment, we loved it. Entrance is from the courtyard of a restaurant; strange but totally fine. Beautiful high ceilings, separate bathroom, separate shower, kitchen/dining/living area and large bedroom with 4 beds. We only wish we had found it sooner so we could have stayed more than just 1 night.
1 night family trip
Old Town Residence, Prague
Excellent4.0 / 5
Very hard to find and Noisy, but Nice
The hotel was very nice and in a wonderful location. It seemed pretty safe, although the town as a whole did not feel quite as safe. We enjoyed walking around the Old Town area. The problem is that it is very difficult to find and there is little parking available. You must pick up the key at one location and we asked the staff there about how to get to the apartment. The staff were friendly, but not very helpful regarding how to find the apartment. They showed us basically where it was on the map, but did not give very specific details, like that it is located in the courtyard of a restaurant/bar and that you must take your luggage through the middle of it and its patrons. This information is also not provide on the written information that is given to you at check-in. We ate at the restaurant in the courtyard and it was very good. One thing I found very funny is that quiet time is at 10 PM when the restaurant is open until 2 AM. Also, there was a lot of noise around the apartment and there is no AC, so sleeping was a little difficult. Finally, our apartment did not have a washer, despite it being shown in the online listing and on the listing information and was one of the big reasons for us picking this apartment over others that were similar. When we called to ask about it, the staff said that they would bring it in the morning, but they never did. The apartment was clean and comfortable and despite the few problems and noise, we enjoyed our stay there.
1 night business trip
Old Town Residence, Prague
Poor1.0 / 5
Zero Stars - Don't waste your time with this place
Read all of this! We did not stay at this hotel, but beause I was charged for it anyway, they sent me the survey. Bottom line is the description of the hotel left out a "small detail" until AFTER you paid for it. You have to go across town to check in and pick up the key, then travel to the hotel to stay. This was not in the "fine print" part of the listing. It cost more to do that in cab fare than the cost of the nights stay. You only find this out after paying, which I found terribly misleading at 10:30 at night. The facility is over a bar and there is no sign. I had an online chat with Hotels.com and the "robot" at the other end had no sympathy and was obviously not listening and reading off a script. I was not offered any type of compromise for the deliberate misinformation and we stayed at another hotel up the street. I was charged full price, which I will be disputing with Visa.
1 night family trip

See all reviews

Old Town Residence, Prague

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