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SpringHill Suites by Marriott Cincinnati Airport South, Florence

3 stars3 stars
7492 Turfway RoadFlorenceKY41042United States of America, 855-239-9485
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Cleanliness
Clean
393See all 393 Hotels.com reviews
From 393 reviewsTripAdvisor Traveller Rating

SpringHill Suites by Marriott Cincinnati Airport South, Florence

Hotel Info: 855-239-9485

from $125
  • Standard Suite, Jetted Tub
  • Suite, Multiple Beds
  • Standard Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free extended parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • SpringHill Suites Cincinnati Airport South
  • SpringHill Suites Marriott Cincinnati Airport South
  • SpringHill Suites Marriott Hotel Cincinnati Airport South

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool or spa tub without adult supervision.

In the hotel

Food and drink
  • Free continental breakfast
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 450
  • Conference space size (meters) - 42
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

SpringHill Suites by Marriott Cincinnati Airport South, Florence’s small print

Also known as

  • SpringHill Suites Cincinnati Airport South
  • SpringHill Suites Marriott Cincinnati Airport South
  • SpringHill Suites Marriott Hotel Cincinnati Airport South

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool or spa tub without adult supervision.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 393 reviews

SpringHill Suites by Marriott Cincinnati Airport South, Florence
Outstanding5.0 / 5
Excellent overnight stay
Very happy with our stay, our first at this hotel. Family group of 6, with 3 adults and 3 young kids, and everyone had a comfy bed and plenty of hot water in the shower. The shuttle drivers were very friendly and accommodating. Excellent suite setup.
1 night family trip
SpringHill Suites by Marriott Cincinnati Airport South, Florence
Good3.0 / 5
I thought the hotel was decorated very nicely, and it was clean. However, the pool was a HUGE disappointment. It is so small - it is almost a joke. You can't tell in the pics, but it honestly has a sign near it that says only 5 people are allowed in at one time. For a huge hotel, this was very disappointing. I know that our family, and several others, loves to use the hotel pool for family fun. Why even offer a pool if you are going to make it that small? And to top it off, the hot tub was not working. My husband went to use the workout area - and there were a bunch of small kids playing on the equipment and treadmills - just not very well monitored. I called Hotels.com to complain about the pool - when you call, there is no option for customer service. So I pushed "1", and the rep had to transfer me to customer service. I waited on hold for 30 minutes and finally gave up. I found a different 800 number for Hotels.com then - and it gave me the option to punch in my number and get a call back. So I did this and 45 minutes later someone called me. They offered to switch us to another hotel - but by this point it was 10pm at night. In the end they offered us $50 off our room (after being put on hold by the rep for 10 minutes no joke). I'm happy they comped us, but I am so disappointed in the hold time. This has soured me against using Hotels.com again. And I wouldn't stay in this hotel again because of the pool situation.
1 night family trip
SpringHill Suites by Marriott Cincinnati Airport South, Florence
Excellent4.0 / 5
Not bad, good location
Overall good, we just needed one night between seeing the new Ark and the Creation Museum. Only 2 complaints. No one at the front desk knew how to use my Marriott gift card so I had to pay on the credit card, and the comforter wasn't really big enough so I spent half the night cold while my wife spent the other half cold as we seemed to steal from one another as it did not fully cover us both (and neither of us are big people).
1 night family trip
SpringHill Suites by Marriott Cincinnati Airport South, Florence
Good3.0 / 5
Not worth the cost of admission.
Recently renovated, but very poorly. You can tell they used the cheapest of the cheap as far as the remodel was concerned. The tile in the bathroom was incorrectly done and coming apart at the bottom of the wall. The towel racks were all falling out of the wall under the weight of dry towels. The toilet seat wasn't the right size for the toilet bowl, being too small so sitting down was an interesting experience. Staff seemed irritated when I wanted to check out a day early, as our needs had changed. At one point, he said that he wasn't sure if I was able to cancel the other day, even though it was well before the check out times. The workers painting the building must think that no one speaks English but Latinos, as some of their comments were directed towards woman going into the pool area, and were less than cordial. Overall, this was one of the pricier hotels I have stayed at in recent memory, but not the best of experiences. Location was wonderful, but a lot left to be desired.
1 night romance trip
SpringHill Suites by Marriott Cincinnati Airport South, Florence
Outstanding5.0 / 5
Great place to stay
Very nice, clean and comfortable room. Close to several restaurants and Turfway Park. Courtesy Van driver was very nice. Would stay there again.
1 night romance trip

See all reviews

SpringHill Suites by Marriott Cincinnati Airport South, Florence

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