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Clarion Inn New London - Mystic, New London

3 stars
269 North Frontage Road380 Bayonet St (Back Entrance/GPS), New LondonCT06320United States of America, ‏800-491-6126
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Good3.0 / 5
  • Hotel was fine but staff didn't seem to be well organized. Check in took about 45…Aug 22, 2016
  • Room and bathroom were small. Nothing fancy. Staff very accommodating.Aug 16, 2016
490See all 490 Hotels.com reviews
From 226 reviewsTripAdvisor Traveller Rating

Clarion Inn New London - Mystic, New London

Hotel Info: 866-539-8117

from $95
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 1 Double Bed, Accessible, Non Smoking
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Double Bed, Accessible, Non Smoking
  • Standard Room, 1 Double Bed, Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Extended parking

Other information

  • No alcohol served onsite

Also known as

  • Clarion Inn New London
  • Clarion New London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Microwaves are available for USD 5 per night

Refrigerators are available for USD 5 per stay

Rollaway beds are available for USD 10 per day

WiFi is available in guestrooms for USD $0 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD $0 per stay (rates may vary)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2700
  • Conference space size (meters) - 251
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Outback Steakhouse - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Clarion Inn New London - Mystic, New London’s small print

Also known as

  • Clarion Inn New London
  • Clarion New London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Microwaves are available for USD 5 per night

Refrigerators are available for USD 5 per stay

Rollaway beds are available for USD 10 per day

WiFi is available in guestrooms for USD $0 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD $0 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 490 reviews

Clarion Inn New London - Mystic, New London
Poor1.0 / 5
Technical difficulties.
The whole hotel seemed to have IT problems from check in to TV. The desk agent was overwhelmed due to being the only one there and trying to respond to everything. The hotel management needs to be carefully assessed.
1 night romance trip
Clarion Inn New London - Mystic, New London
Fair2.0 / 5
Disappointing
Shower fiberglass was broken in several areas. Room smelt musty. Outside landscaping was neglected. Breakfast was lacking and crowded.
1 night romance trip
Clarion Inn New London - Mystic, New London
Good3.0 / 5
A nice surprise
Hotel a little on the used side of the finish scale, but still well within the bounds of acceptability. The office chair at the desk was the only issue I had with the entire facility. It was worn and didn't adjust. I would stay here again.
1 night business trip
Clarion Inn New London - Mystic, New London
Fair2.0 / 5
Get what you pay for...cheap hotel...few amenities
We arrived in the late afternoon expecting to find 2 queen sized beds for my husband and me and our two grandchildren (ages 14 and 8.) The two beds were full sized and much too small for the 2 children to share. We thought we might need to bring in a cot in but were told that the room was too small for a cot. We had to change to two adjoining rooms, each with a king sized bed. We paid for the extra room and all of us had a good night's sleep. The pool was a disappointment as well. Very heavy chlorine smell and UNHEATED water. (No Hot Tub) We didn't use the pool. Finally, the breakfast was also disappointing. Hot food was limited to peculiar looking scrambled(?) egg patties and home fries. We had the yogurt, banana, and cereal. OJ, milk, coffee were available. Waffle maker worked, but either it was the batter or the butter that gave an odd taste odd and the kids didn't eat their waffles. There was trash in the driveway in front of the entrance (paper cups, napkins). The staff was very helpful though and that was the best thing about our stay.
1 night family trip
Clarion Inn New London - Mystic, New London
Poor1.0 / 5
Very POOR Service
We were very disappointed with our stay! Our room was supposed to have 2 Queen beds. They were Full sized. We were supposed to have a roll-a-way. They would not give us one so we made a trip to Wal-Mart for an air mattress!! The pool was freezing cold and NOT heated. Our TV did not work and we asked 4 different people to please fix it. It took over 36 hrs to get a working TV.
4 night family trip

See all reviews

Clarion Inn New London - Mystic, New London

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