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Phulay Bay, a Ritz-Carlton Reserve, Krabi

5 stars5 stars
111 Moo 3, Tumbol NongthalayAmphur Muang, KrabiKrabi81180Thailand, 800-491-6126
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Outstanding4.8 / 5
Great room
Location is ok
Fantastic service
Wellness Area
Great wellness & sports facilities
76See all 76 reviews
From 758 reviewsTripAdvisor Traveller Rating

Phulay Bay, a Ritz-Carlton Reserve, Krabi

Hotel Info: 866-539-8117

from $360
  • Ocean Pavilion.
  • Royal Beach Villa.
  • Beach Villa.
  • Reserve Pool Villa Sea View.
  • Reserve Pavilion.
  • Reserve Pool Villa Garden View.

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Free pool cabanas
  • Steam room
  • Beach towels
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 54
  • Year Built 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Balcony or patio
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


ESPA has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.


On Site

  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Yoga classes/instruction on site


  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scuba diving nearby

Recent reviews

Outstanding 4.8 /5 from 76 reviews

Phulay Bay, a Ritz-Carlton Reserve, Krabi
Outstanding5.0 / 5
East coast USA visitor.
First time to Thailand, this place is perfect for a couple...very quite, beautiful, attention to detail. I was worried that after all that travel we'd not feel like we were getting the most bang for our buck...but this place proved me wrong, totally perfect. We did daily activities from hiking, kayaking, exploring inland, and hong island all by just mentioning it to our butler, who set everything up perfectly. NO hassle with dealing with other businesses trying to coordinate trips. All the staff was so welcoming, and very accommodating. I have been to many Spas and I have to say this one was probably the best I've ever been too. Long story short, if you don't mind paying "American" prices for hotel drinks, food, activities...then stay here. You won't regret it.
5 night romance trip
Phulay Bay, a Ritz-Carlton Reserve, Krabi
Outstanding5.0 / 5
This hotel is impeccable and the service is even more impressive. You are pampered and awed from the second you walk in the door. A butler comes with the stay, who books reservations for dinner, escorts you around the resort and draws bubblebaths for you while you're away...the pool is immaculate, the grounds are unbelievably exotic and the food is superb. Worth every penny for a totally luxurious vacation!! Best place ever for a honeymoon or anniversary!! Returning is now my life goal. Every hotel after Phulay Bay was subpar. Thank you Beet and Poppy for an unforgettable vacation experience!
2 night trip
Phulay Bay, a Ritz-Carlton Reserve, Krabi
Outstanding5.0 / 5
The BEST!!
The staff is beyond friendly and accommodating from the moment you arrive to the last second you leave. We were treated like royalty and truly felt like the only guests at this amazing 6-star resort.
3 night romance trip
Phulay Bay, a Ritz-Carlton Reserve, Krabi
Outstanding5.0 / 5
Heaven on Earth
Nicest Resort I've been to and I travel a lot. Very lucky to have experienced the Ritz Carlton Reserve, there are only 3 right now on planet Earth!
2 night romance trip
Phulay Bay, a Ritz-Carlton Reserve, Krabi
Outstanding5.0 / 5
An Escape to Remember
We arrived with high expectations (based only on various reviews we read) and we were not disappointed at all. The staff & service, the location and the resort were fabulous. I should add the restaurants to that list as well, the meals were a highlight. They really do spoil you with that delightful Thai service and pay real attention to detail. We just could not fault Phulay Bay as a destination to runaway to for an escape.
2 night romance trip

See all reviews

Phulay Bay, a Ritz-Carlton Reserve, Krabi

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