This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Couples wishing to share a room must provide proof of marriage
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Indoor tennis courts
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Spring water bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
Aug 26, 2023
Hotel needs to be
Verified traveler
3-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 10, 2023
Scary
Scary, awful…. the hotel be renewed completely, the conditions inhumane… excellent location, nice area, the building outside look good but the rooms are destroyed, change me room twice and every time was worth. Avoid.
Pedro L
Pedro L, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2023
Very good
Mohammad
Mohammad, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 23, 2023
Great stay
Staying at Novotel is amazing all stuff are great and the location is very good
Nermeen
Nermeen, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 13, 2023
Bashir
Bashir, 3-night trip
Verified Expedia guest review
2/10 Poor
Mar 11, 2023
Ziad
Ziad, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 1, 2023
Mohammad
Mohammad, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 30, 2023
Avoid
2 day stay main reason for staying was the pool for kids
Pool not working jacuzzi not working
And steam room out of order very disappointed
Maqsood
Maqsood, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 17, 2023
Very poor and old hotel
The room 116 is the most awful and dirty room I have stayed, definitely not for a 4star hotel. View to a wall, food smell from the restaurant every morning. AC/Heater very noisy (impossible to use). I have requested to change the room the same day of the check in, but despite my complaint (please see the photos below) they didn't even tried or excuse to me. Only the young man at front desk was nice but the lady at the front desk was not professional and quite indifferent.