This is a very transparent review, and I have no malice, but when I decided to come here, I had a different expectation based on reviews I read on Expedia.
*For starters, the staff is what made the stay enjoyable. Our Butler Juan was very attentive and enjoyable to talk to. The pool staff makes you feel at home. Everyone from (front desk)Felix to (pool staff) Maxima, Erick, & Walliam were on point with everything. At the restaurants- Angelica, Frederick and Rosemary were a pleasure to interact with. *Although there is a separate section for adults, the hotel itself is *NOT* an adult-only hotel as the common areas are shared. Although the "Elegance Club" is the "adults only " section, it only includes separate rooms away from people with families and two different sections on the beach & three restaurants. ( In retrospect there really isn't an upgrade ) So that is a bit deceiving.
In the adult-only section (definitely older crowd), the pool was freezing and on my last day I ventured out to the family section, where the pool was at a more comfortable temperature. *There are plenty of restaurants to choose from, but you need to wake up early( not fun) to be able to make it for breakfast. The restaurant Sea & Sea was the only one that served breakfast until 11:30 am which was nice. On the other hand even though the restaurant is inside, NONE of the food is covered, which attracted A LOT of flies. (I wish was kidding).An easy solution to this would be to cover the food.