It's a dream location with beautiful views of the bay at the end of the hotel garden. The hotel and staff look a little tired and need a revamp. I think the owner needs to employ some extra staff as key times. Cleaners and security were 1st class.
The breakfasts are always hit or miss with something invariably missing off the menu each day e.g., omelettes, brown bread, cheese, fruit juice etc.
Although the breakfast is advertised from 7.30, it actually starts at 8am. One day we missed the breakfast as we had an excursion booked and nobody was around at 7.30. Another day, they completely forgot us (only 9 rooms). Some extra staff would help as they seemed flat out !
The card keys for the room regularly deactivated due to proximity to mobiles. We always kept them apart however but with no joy.
We could live with the above but given it was high-high season, what we found intolerable was the Chinese owners determination to take advantage of the fengshui (confirmed by staff) to build an extra building 2 meters from the pool. Imagine the nightmare situation of a Paradise view ruined by the incessant noise of builders rendering and banging!
This was not cheap as it was Xmas and NY so imagine our disappointment. We mentioned this to the receptionist who was rather unenthusiastic about the situation. We still had a great time and would return to Mauritius at the drop of a hat!