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Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches

4 stars
81 - 85 Cedar RoadPalm CoveQLD4878Australia, ‏‎800-491-6126
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Good3.8 / 5
Location
Great location
Pool
Great pool
Comfort
Comfortable
Room
Room is not nice
72See all 72 Hotels.com reviews
From 500 reviewsTripAdvisor Traveller Rating

Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches

Hotel Info: 866-539-8117

from $142
  • Standard Room (Hotel Room)
  • Apartment, 1 Bedroom
  • Apartment, 1 Bedroom, Jetted Tub (1 Bedroom Spa)
  • 1 Bedroom Courtyard
  • Apartment, 2 Bedrooms
  • 2 Bedroom Courtyard

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 10 AM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and an access code for key retrieval. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Cruise terminal shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle within 23 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Mango Lagoon
  • Mango Lagoon Resort & Wellness Spa
  • Mango Lagoon Resort & Wellness Spa Palm Cove
  • Mango Lagoon Wellness Spa
  • Mango Lagoon Wellness Spa Palm Cove
  • Mango Lagoon Hotel Wellness
  • Mango Lagoon Resort & Wellness Hotel Palm Cove
  • Mango Lagoon Resort And Wellness Spa

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 80.00

Late check-out can be arranged for an extra charge of AUD 80.00

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of AUD 70.00 per stay

Rollaway beds are available for AUD 30.00 per night

Continental breakfast is offered for an extra charge of AUD 8.80 per person (approximately)

Cribs/Infant beds are available for AUD 30.00 per stay

Airport shuttle service is offered for an extra charge of AUD 22 per person (one way)

Airport shuttle service for children costs AUD 14.00 (one way)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Beach towels
  • Number of outdoor pools - 4
  • Full-service spa
  • Bicycle rentals on site
Services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • DVD player
Stay connected
  • Free WiFi
More
  • Weekly housekeeping provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Doungdee Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including reflexology.

Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches’s small print

Also known as

  • Mango Lagoon
  • Mango Lagoon Resort & Wellness Spa
  • Mango Lagoon Resort & Wellness Spa Palm Cove
  • Mango Lagoon Wellness Spa
  • Mango Lagoon Wellness Spa Palm Cove
  • Mango Lagoon Hotel Wellness
  • Mango Lagoon Resort & Wellness Hotel Palm Cove
  • Mango Lagoon Resort And Wellness Spa

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 80.00

Late check-out can be arranged for an extra charge of AUD 80.00

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of AUD 70.00 per stay

Rollaway beds are available for AUD 30.00 per night

Continental breakfast is offered for an extra charge of AUD 8.80 per person (approximately)

Cribs/Infant beds are available for AUD 30.00 per stay

Airport shuttle service is offered for an extra charge of AUD 22 per person (one way)

Airport shuttle service for children costs AUD 14.00 (one way)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 72 reviews

Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches
Excellent4.0 / 5
Palm cove.
Beautiful, quite, Nice and pleasant. Magnificent views. Could use a better pampering.
4 night romance trip
Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches
Good3.0 / 5
Needs some work
The hotel was alright, the wifi doesn't work in most places and the front desk is only open for limited hours. It is about a 5 minute walk to the beach which has many signs warning about crocodiles and stingers so it was nice that they have a lovely pool facility at the hotel. The front desk staff were very friendly and definitely helpful. There wasn't any food available to purchase right at the hotel but down by the beach there were many places to go with a wide range of prices. There is a BBQ that can be used by guests which is nice. It takes about 30 min to get to the airport or the Cairns docks and there is a bus that goes by the hotel. The bed was very uncomfortable and the whole place needs a fresh coat of paint.
2 night trip
Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches
Outstanding5.0 / 5
Wondetful
we loved the pool area and the spa facilities. The staff was helpful in sorting out bookings for trips and transportation to the airport.
3 night family trip
Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches
Good3.0 / 5
Average
Average resort in need of some money spent on rooms and grounds
2 night business trip
Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches
Poor1.0 / 5
Disappointing stay
Room very small, nothing like the photos on the internet, all we had was a bed and a very small bathroom. Room was an extremely long distance from the car park and there was no offer of assistance with luggage. We were not provided a map to navigate the myriad of pathways to find the room. Key did not have a room number which didn't help. No balcony or light in the room. Very, very disappointed, would not recommend.
1 night romance trip

See all reviews

Mango Lagoon Resort & Wellness Spa, Cairns and Northern Beaches

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