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All hotels in Palm Cove, Queensland, Australia
1 room, 2 adults

Mango Lagoon Resort & Wellness Spa, Palm Cove

4-star4 stars
81 - 85 Cedar RoadPalm CoveQLD4878Australia, 800-491-6126

4-star hotel in Palm Cove with 4 outdoor pools, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.0
Location
Great location
Pool
Great pool
Service
Fantastic service
Food
Food could be better
183See all 183 Hotels.com reviews
From 635 reviewsTripAdvisor Traveller Rating

Mango Lagoon Resort & Wellness Spa, Palm Cove

More Info: 866-539-8117

  • Standard Room (Hotel Room)
  • Apartment, 1 Bedroom
  • Apartment, 1 Bedroom, Jetted Tub (1 Bedroom Spa)
  • Apartment, 2 Bedrooms
  • 1 Bedroom Courtyard
  • 2 Bedroom Courtyard

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is 10 AM
The front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 6 PM
  • Saturday - Sunday: 7:30 AM - 3 PM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and an access code for key retrieval. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle within 23 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Beach towels
  • Number of outdoor pools -
  • Full-service spa
  • Bicycle rentals on site
Services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • DVD player
Stay connected
  • Free WiFi
More
  • Weekly housekeeping provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Doungdee Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Mango Lagoon Resort & Wellness Spa, Palm Cove’s small print

Also known as

  • Mango Lagoon
  • Mango Lagoon Resort & Wellness Spa
  • Mango Lagoon Resort & Wellness Spa Palm Cove
  • Mango Lagoon Wellness Spa
  • Mango Lagoon Wellness Spa Palm Cove
  • Mango Lagoon Hotel Wellness
  • Mango Lagoon Resort & Wellness Hotel Palm Cove
  • Mango Lagoon Resort And Wellness Spa

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 80.00 (subject to availability)

Late check-out can be arranged for an extra charge of AUD 80.00 (subject to availability)

Airport shuttle service is offered for an extra charge of AUD 23 per person (one-way)

Airport shuttle service for children costs AUD 12 (one-way)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Mango Lagoon Resort & Wellness Spa, Palm Cove

Landmarks

  • Palm Cove Beach - 15 min walk
  • Coral Sea - 16 min walk
  • Clifton Village Shopping Centre - 33 min walk
  • Clifton Beach - 45 min walk
  • Kewarra Beach - 3.1 mi / 4.9 km
  • Great Barrier Reef - 7.7 mi / 12.4 km
  • Skyrail Rainforest Cableway - 7.1 mi / 11.4 km
  • Tjapukai Cultural Park - 7.1 mi / 11.4 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 26 min drive
  • Redlynch Station - 19 min drive
  • Freshwater Station - 21 min drive
  • Cairns Station - 29 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Very Good 8.0 From 183 reviews

Mango Lagoon Resort & Wellness Spa, Palm Cove
Good6.0
Nice property needs management upgrade.
Room was clean and functional apart from some ants and a loose faucet. However two single beds pushed together does NOT make a king. Wi-Fi was basically unusable. There was no daily service of the room. No fresh towels for the entire stay. Pool towels had to be requested from the front desk and there was an extra fee for them. There was also an extra fee per roll of toilet paper had we needed extra. Parking was also insufficient and some people who came in late were forced to park on the street. There was also no staff at reception when we checked in at the wee hour of 6pm. I had to use an on site phone to call a person who directed me to open a safe and find my key. Fortunately there were no problems but if we’d needed anything there was no one around. A nice property. Functional room, but needs a serious management upgrade.
Michael, us4 night trip
Mango Lagoon Resort & Wellness Spa, Palm Cove
Exceptional10.0
Nice experience, will visit again..
Amazing experince.. very helpful and kind hosts, special mention to Peter for his outstanding assistance and understanding. Good location near to the Palm Cove bus stop, walking distance to the beach.. Compared to other hotels in Australia and Cairns, this would definitely be up there.. call the hotel in advance for travel advisory.
Anuj, us3 night romance trip
Mango Lagoon Resort & Wellness Spa, Palm Cove
Good6.0
Lovely but no comfort!
Very nice gardens and pools. Well maintained and because they were so many it wasn't crowded - we quite enjoyed that! We had a 2br apartment for 1 week. Very spacious and rather nice unfortunately not comfortable. We slept in the studio. Matters was overdue to be changed with springs coming up and as hard as a bench! It's not that some people prefer different type of beds, that mattress was not suitable for any person, in particular for adults! The hotel staff was really nice except one particular male at reception who was kind of rude - lucky the phone rang and I finish the discussion with a more polite and nicer person. They tried to help but they didn't change the mattress - apparently this is very complicated as the apartments are individually owned. So, I had a bad sleep and could not rest in my holiday. Also the apartment had no non-stick fry pan to do breakfast eggs. They have a stainless steel sticking fry pan! In the small bathroom the bathroom drain was not at the lowest level so we were getting a paddle every day. I had to wipe the water on the floor every time as else was not going anywhere and getting slippery. The bathroom fans were not easy to turn off! They seems to have connections from one bathroom to the other. Quite annoying.
Andreea, au7 night trip
Mango Lagoon Resort & Wellness Spa, Palm Cove
Very Good8.0
Enjoyable stay
The apartment had plenty of space and was well equipped for a couple. However we thought the bathroom needed a bit of an update. The pools were excellent. The bikes could do with some maintenance as one we ended up with gears didn't work and we could hardly cycle around the block.
Alex, nz7 night trip
Mango Lagoon Resort & Wellness Spa, Palm Cove
Good6.0
Small Room.
The hotel has fantastic gardens and pool areas but the room we had was very small. Not even enough space for a chair. On the whole the room was dissapointing.
keith, au2 night trip

See all reviews

Mango Lagoon Resort & Wellness Spa, Palm Cove

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