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The Westin Richmond, Richmond

4 stars
6631 W Broad StreetRichmondVA23230United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Vibe
Awesome vibe
Amenities
Great amenities
Service
Fantastic service
Comfort
Rather comfortable
163See all 163 Hotels.com reviews
From 575 reviewsTripAdvisor Traveller Rating

The Westin Richmond, Richmond

Hotel Info: 866-539-8117

from $164
  • Traditional Room, 1 King Bed
  • Room, 2 Double Beds
  • Traditional Double Room, 2 Double Beds
  • Traditional Room, 2 Queen Beds
  • Traditional Room, 2 Queen Beds
  • Traditional Double Room, 2 Double Beds
  • Traditional Room, 2 Queen Beds
  • Traditional Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Richmond Westin
  • Westin Hotel Richmond
  • Westin Richmond
  • The Westin Richmond Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 7.00 per night with in/out privileges

Breakfast costs between USD 9.00 and USD 13.00 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1530
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Crossings Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Crossings Bar and Lounge - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

The Westin Richmond, Richmond’s small print

Also known as

  • Richmond Westin
  • Westin Hotel Richmond
  • Westin Richmond
  • The Westin Richmond Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 7.00 per night with in/out privileges

Breakfast costs between USD 9.00 and USD 13.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 163 reviews

The Westin Richmond, Richmond
Outstanding5.0 / 5
Great place
2 night trip
The Westin Richmond, Richmond
Fair2.0 / 5
Not worth the cost
Very disappointed. Room thermostat did not work. When staff was told, he said that they would get engineer to look at it for next room occupant. Room very hot, and could not adjust temperature. Pool was small, and tiles surrounding the pool were VERY slippery. One child slipped and hit his head. Even my grandchildren were disappointed in the pool area and hotel....and lack of ac. I am surprised that this is 4 star hotel.
1 night family trip
The Westin Richmond, Richmond
Outstanding5.0 / 5
Radical Hopitality
I had three teen aged girls with me and they wanted to just rest and sit by the pool. They loved the room and so did I. It was very clean and I loved the style of the furniture (and it was comfortable too. The staff was extremely helpful and attentive. They actually cared about the guests. I live in Richmond and I think I'll just a book a room every now and then for some radical hospitality and a room that looks like I've taken a trip to a spa destination.
1 night family trip
The Westin Richmond, Richmond
Outstanding5.0 / 5
Great for the whole family...and dog!
It was great! We brought our dog and she enjoyed it just as much as us! She had her own bed and everything! We will only being staying at the Westin for any future trips with our dog!
2 night romance trip
The Westin Richmond, Richmond
Good3.0 / 5
Nice Hotel, mediocre service
The room was great, however I was disappointed with the services. Our family left the room to have dinner and when we returned there was dog bed in our room. We had not requested this, as we do not have a dog. It was disturbing that they entered our room without our knowledge. Additionally, my daughter accidentally ordered a movie. We discussed with the front desk and they agreed to remove the expense. However, upon checking out we had to argue with the customer service rep about the expense and they didn't remove the expense.
1 night family trip

See all reviews

The Westin Richmond, Richmond

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