All hotels in Phnom Penh, Cambodia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Quay Boutique Hotel, Phnom Penh

4.5 stars
277 Sisowath QuayPhnom PenhCambodia, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.8 / 5
Location
Great location
Breakfast
Tasty breakfast
Room
Room is all right
Cleanliness
Could use a good cleaning
56See all 56 Hotels.com reviews
From 363 reviewsTripAdvisor Traveller Rating

The Quay Boutique Hotel, Phnom Penh

Hotel Info: 866-539-8117

from $59
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Free train station pickup

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • No parking

  • Free self parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Also known as

  • Quay Boutique
  • Quay Boutique Hotel
  • Quay Boutique Hotel Phnom Penh
  • Quay Boutique Phnom Penh
  • Quay Hotel
  • Quay Hotel Phnom Penh
  • Quay Phnom Penh
  • The Quay Hotel Phnom Penh

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 30

Rollaway beds are available for USD 40 per night

Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Spa services on site
  • Spa tub
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chow - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Quay Boutique Hotel, Phnom Penh’s small print

Also known as

  • Quay Boutique
  • Quay Boutique Hotel
  • Quay Boutique Hotel Phnom Penh
  • Quay Boutique Phnom Penh
  • Quay Hotel
  • Quay Hotel Phnom Penh
  • Quay Phnom Penh
  • The Quay Hotel Phnom Penh

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 30

Rollaway beds are available for USD 40 per night

Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 56 reviews

The Quay Boutique Hotel, Phnom Penh
Outstanding5.0 / 5
Great location and service
Outstanding hotel in the perfect location. Great staff and nice amnesties.
6 night business trip
The Quay Boutique Hotel, Phnom Penh
Good3.0 / 5
Standard Room has no desk and toothbrush
This hotel is easy to miss if you are looking for it because there's no bright sign at night and they turn all the lights off. It's located next to the Ibiza Lounge. The Standard room looked nice, but there's no desk to work from, so you either have to work from your bed, or put your laptop on the Sofa and sit on the floor. I was surprised to discover they did not include toothbrushes in the room, I had brought my own, so it wasn't a big issue for me, but most 4 Star hotels include toothbrushes. The room has two bathrobes, which is a nice touch. There were two little windowed slits on the walls that served as outdoor light, but I would not consider them real windows with a view. Next door, there's a 24 hour Belgian restaurant that serves great food. Exit the hotel, turn left and you'll be in the red light district in two or three blocks. You do get a free welcome drink, I chose wine the next morning.
1 night trip
The Quay Boutique Hotel, Phnom Penh
Outstanding5.0 / 5
Great breakfast to start the day
The breakfast was great, with variety of choice for healthy diet.
2 night trip with friends
The Quay Boutique Hotel, Phnom Penh
Outstanding5.0 / 5
Boutique pearl on waterfront
Great design oriented hotel, right in the middle of riverfront, with easy access to restaurant, bars, royal palaces etc. Roof top bar was closed, would have nice view. Great interiors. Comfortable rooms.
2 night trip
The Quay Boutique Hotel, Phnom Penh
Fair2.0 / 5
Mouse in bed under the covers - AVOID!
I stayed in this hotel many times before and would have given it at least 3-4 stars normally. But on august 29, i checked in with jet lag, fell asleep for 3 hours, and woke up with a MOUSE IN MY BED UNDER THE COVERS with me which indicated that it was there the whole time! I panicked and scrambled out, mouse ran around and stayed in the bedding. Called the manager who sent a staff who trapped the mouse on the bed under the covers with a broom and swept it into the bucket. No one apologized. I asked to check out immediately and there was a fuss about refunding me, the Manager offered me another room "with no mouse". Luckily, hotels.com customer agent, nice guy, helped me get my refund and rebooked me into another hotel. Cleanliness and pest control a problem (during the last stay a little black lizard ran across the floor in the bathroom) - stay at your own risk. I was a repeat customer many times, yes the room smelt a but musky sometimes, they do not keep the air conditioning on before the guest arrives, but i could have dealt with those issues, given the good location and reasonable price... BUT A MOUSE IN THE BED??? No way. Never going back, am traumatized! The staff do not seem to get it that this is not acceptable. Seems like the hotel has become badly runned.
5 night business trip

See all reviews

The Quay Boutique Hotel, Phnom Penh

Is the description of this hotel not correct? Tell us