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Hotel Arista at CityGate Centre, Naperville

4.5 stars4.5 stars
2139 CityGate LnNapervilleIL60563United States of America
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Outstanding4.7 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
337See all 337 Hotels.com reviews
From 392 reviewsTripAdvisor Traveller Rating

Hotel Arista at CityGate Centre, Naperville

from $125
  • Deluxe Two Queens
  • Deluxe One King Bed
  • Deluxe Corner King
  • Gran Luxe
  • Deluxe King Suite

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 10 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 5.00 mi

Also known as

  • Arista Citygate Centre
  • Arista Citygate Centre Naperville
  • Arista Hotel
  • Hotel Arista
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 7.95 per accommodation, per night

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 7.95 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30

Valet parking costs USD 14 per night

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 6 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Dining

Sugar Toad - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

TheTap In Pub and Carvery - This pub serves lunch and dinner. Happy hour is offered.

CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Arista at CityGate Centre, Naperville’s small print

Also known as

  • Arista Citygate Centre
  • Arista Citygate Centre Naperville
  • Arista Hotel
  • Hotel Arista
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 7.95 per accommodation, per night

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 7.95 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30

Valet parking costs USD 14 per night

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 6 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 337 reviews

Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
Everyone in the hotel was very nice and helpful and just engaging. We were there over Christmas Eve and Day and these people who hd to work, were very pleasant. Our room was very quiet and the air worked great. The large soaking tub was large enough for actually soaking. The on-site restaurant was exquisite and the wait staff exceptional.
3 night family trip
Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
FANTASATIC Hotel!
A FANTASTIC boutique hotel- very stylish, great amenities & room décor, with fantastic food and service. We will ALWAYS stay here when visiting the Naperville area again in the future-
1 night family trip
Hotel Arista at CityGate Centre, Naperville
Poor1.0 / 5
Extremely Disappointing Outrageously Priced Hotel
The decor was contemporary modern tacky with ugly orange furniture. The wifi was unreliable. This hotel did not come close to reaching my expectations. Extremely disappointed in my stay. Outrageous nightly price for zero complementary ammenties. The walls seemed paper thin. For $250/night I shouldn't hear the guests in the next room. I will be sure to never recommend this hotel in the future. I will never be staying at this hotel or a hotel owned by the same company in the future.
1 night romance trip
Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
Great room and great service.
3 night romance trip
Hotel Arista at CityGate Centre, Naperville
Poor1.0 / 5
They did not honor our reservation from Hotels.com and were not able to give us a room. It was 11pm at night and I had to drive an hour to find a hotel. Horrible customer service and you can not to do that to a woman traveling alone in a city at night!
2 night business trip

See all reviews

Hotel Arista at CityGate Centre, Naperville

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