Gran Hotel Diligencias

Photo gallery for Gran Hotel Diligencias

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down comforters, in-room safe, desk

Overview of Gran Hotel Diligencias

Gran Hotel Diligencias

4.0 star property
4-star hotel with spa, near Veracruz Cathedral

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $47
Price available on 9/5/2022
Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Rollaway/extra beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Malecon
  • Veracruz Harbour - 13 min walk
  • Veracruz Aquarium - 11 min drive
  • Mocambo Beach - 26 min drive
  • Plaza Las Americas Shopping Mall - 10 min drive

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 13 min drive
  • Veracruz Central Station - 7 min walk
  • Airport shuttle (surcharge)

About this property

Gran Hotel Diligencias

A great choice for a stay in Veracruz, Gran Hotel Diligencias features an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Dining

Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 200 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

Patrice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veracruz vacations
Personal eficiente y atento. Habitaciones confortables y una locación estupenda. Restaurant delicioso !!
Jesus M, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashton, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Timothy, 2-night trip
Verified Hotels.com guest review

6/10 Good

Criss, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location, very friendly staff
Zsolt, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel and staff were very helpful. The hotel is extremely clean. It was across from the Zacalo so there was always plenty to do. I will stay here again.
queen victoria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great overlooking the zocalo..listening to music....their restaurant is pretty good..staff work very hard and make great effort to please rheir customers.
Janiss H, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alhain, 2-night family trip
Verified Expedia guest review

8/10 Very Good

It’s a beautiful building on the outside. The main entrance opens directly on to a beautiful plaza with a fountain, trees, and benches. There was live music on the plaza the night we arrived. The hotel is also adjacent to the seaside boardwalk with souvenir shops. Great location and old city atmosphere.
Laird, 1-night family trip
Verified Expedia guest review