Guests
All properties in Waukegan, Illinois, United States of America

Holiday Inn Express & Suites Waukegan, an IHG Hotel

No-frills Waukegan hotel with indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
$109

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Pool
  • Pool
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 57
1 / 57Standard Room - Guest Room
611 Lakehurst Rd, Waukegan, 60085, IL, United States of America
8.4.Very Good.
  • When I first got up to my room I could not get in with either of the key cards the front…

    Sep 4, 2021

  • Great! My kids enjoyed it although the pool was closed. We were looking forward to that.

    Aug 22, 2021

See all 329 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Convenient
Shopping
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Lake Michigan - 4.3 mi / 6.9 km
  • Naval Base Great Lakes - 4.5 mi / 7.2 km
  • Rosalind Franklin University of Medicine and Science - 4.7 mi / 7.6 km
  • Three Brothers Theatre - 4.8 mi / 7.7 km
  • Urban Edge Gallery - 4.8 mi / 7.8 km
  • James Lovell Federal Health Care Center - 4.8 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Jetted Tub (Whirlpool)
  • Standard Room, 2 Queen Beds
  • Suite, 1 Bedroom
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Standard Room, 2 Queen Beds
  • Suite, 2 Queen Beds, Accessible (Roll-In Shower)

What’s around

Landmarks

  • Lake Michigan - 4.3 mi / 6.9 km
  • Naval Base Great Lakes - 4.5 mi / 7.2 km
  • Rosalind Franklin University of Medicine and Science - 4.7 mi / 7.6 km
  • Three Brothers Theatre - 4.8 mi / 7.7 km
  • Urban Edge Gallery - 4.8 mi / 7.8 km
  • James Lovell Federal Health Care Center - 4.8 mi / 7.8 km
  • Genesee Theater - 4.8 mi / 7.8 km
  • Six Flags Great America - 4.9 mi / 7.9 km
  • Visual Arts Center - 5 mi / 8.1 km
  • Waukegan Harbor - 5.2 mi / 8.4 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 35 min drive
  • Chicago, IL (PWK-Chicago Executive) - 24 min drive
  • Kenosha, WI (ENW-Kenosha Regional) - 26 min drive
  • Lake Bluff Station - 10 min drive
  • North Chicago Station - 10 min drive
  • North Chicago Great Lakes Station - 11 min drive
map
See on map
611 Lakehurst Rd, Waukegan, 60085, IL, United States of America

At a glance

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Holiday Inn Express Hotel Waukegan
  • Holiday Inn Express Suites Waukegan
  • Holiday Inn Express & Suites Waukegan, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Waukegan, an IHG Hotel Waukegan
  • Holiday Inn Express Waukegan
  • Waukegan Holiday Inn Express
  • Holiday Inn Express Waukegan Hotel
  • Holiday Inn Express Suites Waukegan

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express & Suites Waukegan, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Chipotle (4-min walk), Chili's (7-min walk), and Sweet Tomatoes (7-min walk).
  • Holiday Inn Express & Suites Waukegan, an IHG Hotel has an indoor pool and a spa tub, as well as a fitness center.
8.4.Very Good.
  • 4.0.Fair

    Lack of maintenance, replacements, and knowledge

    Just way too much deferred maintenance at this location. Arrived to learn the pool was closed - not due to Covid, but due to a roof problem. No heads up before our stay. Big problem for our kids. Looked at cancelling but they told us they couldn't help and we'd have to contact Hotels.com. So we decided to stay and make the most of it. Asked if we could use a pool at another nearby Holiday Inn and they said "we're not affiliated with other Holiday Inns." Obviously wrong. So then the front desk suggested we use Hurricane Harbor at Six Flags (not only a big add'l cost, but they're closed during weekdays which is when we were staying at the hotel). Ice machine was broken. Room left a lot to be desired: dirty sheets, holes in comforters, paint peeling/missing in bathroom, bathroom handle was broken, shade was broken on the window, no linens on pullout couch, only two towels provided for four guests. Wasn't asked about the stay at checkout.

    Anthony, 2 night family trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice Hotel

    I was hoping they would have pancakes as part of the breakfast menu but they didn't. Overall, the breakfast was good. Many hotels didn't have a hot tub available but thankfully, this one did. The room was comfortable. The staff was awesome. It was a slight delay to checking in due to them being shorthanded but they did the best they could in spite of. I would recommend the Holiday Inn Express & Suites Waukegan, an IHG Hotel for future references.

    Raephel, 3 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hot breakfast was different every morning and was great! The hotel was clean and the staff was very friendly. My only complaint is the hot tub was closed and the indoor pool closed at 8:00 pm and didn’t open until 10:00 am. The whole reason we chose this hotel was because it had a hot tub and pool for my son to swim and my husband and I go relax in the evenings after being out doing family stuff all day. We were there 6 nights and only got to swim once because the pool closed so early.

    Susan, 6 night family trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Did not enjoy will not return to this location

    THERESA, 1 night family trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was really nice well kept pool is small food establishments are close by and gurney mills shopping mall was about 7 miles away and six flags about 4 miles

    Mark, 1 night family trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    No complaints

    Nice, newly remodeled facility.

    Klayton, 1 night trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Our room was awesome, plenty of space for our family and breakfast was good!

    Rosio, 1 night family trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love it

    We’ve stayed at this hotel several times and we’ve never had an issue, the staff is very friendly, and the overall cleanliness is great. I’ve booked several rooms at a time and they have been placed together with no issue. Highly recommend staying here if traveling with kids or not.

    Yolanda, 1 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Deborah, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and price. Clean hotel.

    2 night family trip, Jun 11, 2021

    Verified Expedia guest review

See all 329 reviews