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Kempinski Hotel Suzhou, Suzhou (Suzhou)

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
1 Guobin Rd, Suzhou Industrial ParkSuzhou (Suzhou)Jiangsu215021China

Bayfront hotel in Suzhou with 3 restaurants, spa
  • Free WiFi and free parking
Good7.6
Pool
Great pool
Wellness Area
Great wellness & sports facilities
Room
Great room
WiFi
Good internet service
10See all 10 Hotels.com reviews
From 410 reviewsTripAdvisor Traveller Rating

Kempinski Hotel Suzhou, Suzhou (Suzhou)

from $122
  • Deluxe Room, Golf View
  • Deluxe Room, Lake View
  • Panoramic Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Executive Golf View, King/Twin Room
  • Executive Lake View, King/Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 458 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Health club
  • Number of spa tubs - 10
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 31646
  • Conference space size (meters) - 2940
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually furnished
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Yang Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Kempinski Hotel Suzhou, Suzhou (Suzhou)’s small print

Also known as

  • Hotel Kempinski Suzhou
  • Kempinski Hotel Suzhou
  • Kempinski Suzhou
  • Kempinski Suzhou Hotel
  • Suzhou Kempinski
  • Suzhou Kempinski Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Transfers via required shuttle are required and must be arranged at least 24 hours before travel by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 500 per night

Optional extras

Rollaway beds are available for CNY 350 per night

Full breakfast is offered for an extra charge of CNY 172.6 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Kempinski Hotel Suzhou, Suzhou (Suzhou)

Landmarks

  • Jinji Lake - 33 min walk
  • Gate to the East - 4.1 mi / 6.6 km
  • Ferris Wheel Paradise - 4.2 mi / 6.8 km
  • Master of the Nets Garden - 5.5 mi / 8.9 km
  • Suzhou International Expo Center - 5.5 mi / 8.9 km
  • Suzhou Culture and Arts Center - 5.6 mi / 9 km
  • Suzhou Pingtan Museum - 6 mi / 9.7 km
  • Yuanrong Times Square - 6.1 mi / 9.8 km

Getting around

  • Wuxi (WUX-Shuofang) - 44 min drive
  • Suzhou (SZV) - 44 min drive
  • Shanghai (PVG-Pudong Intl.) - 102 min drive
  • Free self parking

Recent reviews

Good 7.6 From 10 reviews

Kempinski Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
Good stay.
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
William, us2 night business trip
Kempinski Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
BUSINESS BREAK AWAY TRIP & CONFERENCE
Comfortable but far in distance from any amenities.
A Traveler, sg1 night business trip

See all reviews

Kempinski Hotel Suzhou, Suzhou (Suzhou)

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