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The price is $111
Price available on 10/7/2023

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe)

Deluxe Room, 1 King Bed (Deluxe) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed (Deluxe)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive)

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed (Executive)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Lake View (Deluxe)

Deluxe Room, 2 Twin Beds, Lake View (Deluxe) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds, Lake View (Deluxe)

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Deluxe Room, 1 King Bed, Lake View (Deluxe) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Lake View (Deluxe)

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Deluxe)

Deluxe Room, 2 Twin Beds (Deluxe) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds (Deluxe)

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Lake View

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Golf View

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Golf View

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Golf View

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds, Golf View

  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Lake View

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Hypo-allergenic bedding, down comforters, Select Comfort beds

Executive Suite

  • 1324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Panorama)

Suite (Panorama) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Suite (Panorama)

  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Executive)

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 2 Twin Beds (Executive)

  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Hypo-allergenic bedding, down comforters, Select Comfort beds

Suite (Diplomatic)

  • 1324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down comforters, Select Comfort beds

Deluxe Room, 1 King Bed, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 458 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Racquetball/squash
  • Hiking/biking trails
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (31646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • 10 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Video-game console
  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Reviews

7.8

Good

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Superb fitness club and quiet rooms
Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
JORGE, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

EXCELLENT
GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
JEFFREY, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good stay.
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
William, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

nice hotel in the middle of nowhere
the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
7-night trip
Verified Expedia guest review

8/10 Very Good

BUSINESS BREAK AWAY TRIP & CONFERENCE
Comfortable but far in distance from any amenities.
Verified Hotels.com guest review

6/10 Good

Not for business
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.
Verified Hotels.com guest review

10/10 Exceptional

Kenpinski are great
The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.
Verified Hotels.com guest review

4/10 Fair

Not as good as I expected.
Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.
Verified Hotels.com guest review

8/10 Very Good

Nice but not 5 star
The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.
Verified Hotels.com guest review