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1 room, 2 adults

Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville

2.5-star2.5 stars
4801 Lenoir AveJacksonvilleFL32216United States of America

Jacksonville Art Deco hotel with outdoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.2
Value for money
Best value for money
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
114See all 114 Hotels.com reviews
From 231 reviewsTripAdvisor Traveller Rating

Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville

from $88
  • Studio Suite, 1 King Bed
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms

What’s around Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville

Landmarks

  • In Southpoint
  • St. Johns Town Center - 5.2 mi / 8.4 km
  • Jacksonville Museum of Modern Art - 8.4 mi / 13.6 km
  • Cummer Museum of Art and Gardens - 8.8 mi / 14.2 km
  • The Avenues - 6.4 mi / 10.3 km
  • Museum of Science and History - 7.6 mi / 12.2 km
  • University of North Florida - 7.6 mi / 12.3 km
  • Jacksonville Symphony Orchestra - 8.4 mi / 13.6 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 18 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.) - 29 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 34 min drive
  • Jacksonville Station - 22 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Snack bar/deli
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville’s small print

Also known as

  • Towneplace Suites Jacksonville Butler Boulevard
  • Towneplace Suites Marriott Butler Boulevard
  • Towneplace Suites Marriott Butler Boulevard Hotel
  • Towneplace Suites Marriott Butler Boulevard Hotel Jacksonville
  • Towneplace Suites Marriott Jacksonville Butler Boulevard

Policies

Optional extras

Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 75 per stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 114 reviews

Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville
Fair4.0
Check in time was 3 I arrived at 3:15 and had to wait until 4 for a room to be available. They did compensate me by giving me a late check out the next day. Two of the burners on the stove top in my room did not work. The toilet paper was dirty...yes the toilet paper. Called the front desk and they said they would send someone to change the toilet paper and look at the stove. No one ever came.
A Traveler, us1 night trip
Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville
Very Good8.0
Awesome Service!
Even if the hotel is not the most modern, the amazing staff provides support that rivals any 5 star hotel. Making this hotel worth the stay.
A Traveler, us7 night trip
Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville
Good6.0
Although the staff was accommodating (especially "Debbie" at the front desk), I felt this Marriott was not up to the quality of standard that I am use to when staying at your hotels. I found blood on my comforter that was changed out once I asked for maid service. I was surprised that they did not come in daily, if only to make bed and add towels. The fan in the bathroom did not work. It was fixed once I asked for a maintenance ticket. Housekeeping of the hotel areas was sub-par. Carpeting seemed to not be vacuumed as often as other hotels. Garbage was stuffed into opening of elevator on the first floor.
A Traveler, us3 night trip
Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville
Good6.0
Eyebrow raising
This hotel was not all bad. The front desk guys were friendly and quite assisting. The maids were accommodating except for one incident which was cleared up right away. The worst part was the breakfast, though it was continental it seemed as if the guests had to ask for everything. They ran out of syrup for the waffles and didn’t replace until almost at the end of our stay. The unbelievable part was the maids and person replacing the food was actually eating and sitting amongst the guest. I never encountered that before.
Nekera, us11 night trip
Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville
Very Good8.0
Awesome General Manager!
The best thing about this hotel is the General Manager Jim Forney! He was very helpful even before we arrived with good info over the phone. We had some cleanliness issues when we arrived and he came personally to clean up the trouble spots. He has been immediately responsive to anything we need. Unfortunately the hotel is short staffed at the moment and the cleaning crew doesn't seem to be able to do their work well. We hope Townplace Suites can hire some quality AMs and Housekeeping managers to give GM Jim Forney some backup... he's pretty much holding things together atm! We'd still recommend the hotel just because of him... plus its in a great location and being renovated to look better and better.
A Traveler, us5 night trip

See all reviews

Towneplace Suites Marriott Jacksonville Butler Boulevard, Jacksonville

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