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The Richmond Hotel

Photo gallery for The Richmond Hotel

Exterior
Standard Quadruple Room, Ensuite
Economy Double Room, Ensuite
Deluxe Double Room, Ensuite, Sea View
Deluxe Double Room, Ensuite, Sea View

Overview of The Richmond Hotel

The Richmond Hotel

2-star property
No-frills hotel in Torquay

7.2/10 Good

208 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
Map
27 Croft Road, Torquay, England, TQ2 5UD

Room options

About this area

What's nearby

  • In Torquay City Centre
  • Dartmoor National Park - 36 min drive

Getting around

  • Exeter (EXT-Exeter Intl.) - 40 min drive
  • Paignton Station - 12 min drive
  • Torquay Station - 13 min walk
  • Torre Station - 16 min walk

Restaurants

  • China Blue - 5 min walk
  • Meat59 Torquay - 6 min walk
  • Dot's Pantry - 6 min walk
  • Maido - Japanese Noodle Bar - 6 min walk
  • Pierre Bistrot - 7 min walk
Map

About this property

The Richmond Hotel

When visiting Torquay, The Richmond Hotel is a great choice to consider. Guests can keep active with nearby scuba-diving.

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (fees apply)

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

What to do

  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Computer station

Services

  • Multilingual staff

Languages

  • Arabic
  • English

Fees & policies

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

The property is professionally cleaned, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Does The Richmond Hotel offer free cancellation for a full refund?
Yes, The Richmond Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Richmond Hotel?
This property confirms that guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at The Richmond Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Richmond Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at The Richmond Hotel?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:00 AM.
What is there to do at The Richmond Hotel and nearby?
Have fun with nearby activities such as sailing, scuba-diving and windsurfing. Additional recreation nearby includes birdwatching.
Are there restaurants at or near The Richmond Hotel?
Yes. Nearby restaurants include China Blue (5-min walk), Meat59 Torquay (6-min walk) and Dot's Pantry (6-min walk).
What's the area around The Richmond Hotel like?
The Richmond Hotel is a short 10-minute walk from Princess Theatre and 5 minutes' walk from Torre Abbey Sands.

Reviews

7.2

Good

7.5/10

Cleanliness

8.2/10

Staff & service

6.5/10

Amenities

6.2/10

Property conditions & facilities

4.5/10

Eco-friendliness

Reviews

4/10 Fair

Photos are deceiving as rooms are of a very low standard, mix matched bed bases and dirty wood chip walls and bathrooms are dirty . Nothing matching . Very run down .
Charmaine, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

DON'T STAY HERE!
The hotel is very run down, there was a strong smell of mould and damp. During the night me and my partner was constantly being bitten by flees or bed bugs. The room's are old fashioned and in need of updating. The shower never got passed luke warm. We wasn't expecting miracles but for £109 For one night we thought that was a bit steep.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointing.
If I could sum this place up in one word, it was (awful). The shower unit didn’t work. I tried having a bath which was near impossible, the hot water was scalding hot,when I tried turning on the cold tap there was very little water coming out the tap…
Lloyd, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Staying at the Richmond
The staff were friendly and welcoming, unfortunately the hotel is in need of total renovation, our first room was not what we expected needing redecorating and a deep clean. Also doors being slammed all night we got no sleep. We told the manager and he moved us promptly to a cleaner and quieter room. With no restaurant facilities meant having to go out for all meals not what we expected. A bit disappointing in all.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Not a great experience
David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Good location but hotel very dated and in need of refurbishment. Parking has to be pre-booked. Window in room didn’t lock and shower was appalling. Only stayed for one night and that was enough.
Leslie, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Oui, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed in reception made us feel very welcome. So did his young colleague - I didn't catch his name. We were there for 5 nights and had two rooms. There was not much car parking space but we were able to park for most of our stay on site. The rooms were clean and the shower worked perfectly. The hotel's decor could use a lick of paint but other than that we all had an enjoyable stay.
Lesley, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here
The hotel is awful first impression it shouldn’t be open my room was dirty the curtains were hanging off it’s rails and filthy I’ve taken pictures of various parts of the hotel on my way to and from my room the only clean parts of my room was the bed and it’s linen very disappointing I was even advised not to leave anything in the car no one at reception for a lot of the time and lots of parking problems with many cars getting parking tickets carpets filthy rubbish left at bottom of stair wells and fire extinguishers propping open fire doors
Linda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don't recommend
Beds very uncomfortable could hear every footstep of anyone walking past our room broken furniture half of the lights weren't not working in our room
Michelle, 1-night family trip
Verified Hotels.com guest review