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Ontario Grand Inn & Suites, Ontario

3.5 stars
3333 Shelby StOntarioCA91764United States of America, ‏800-491-6126
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Good3.0 / 5
Location
Great location
Room
Room is not nice
Cleanliness
Dirty
1724See all 1,724 Hotels.com reviews
From 247 reviewsTripAdvisor Traveller Rating

Ontario Grand Inn & Suites, Ontario

Hotel Info: 866-539-8117

from $67
  • Deluxe Room, 1 Queen Bed
  • Family Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free extended parking

Also known as

  • Ontario Grand
  • Ontario Grand Inn
  • Ontario Grand Hotel Ontario
  • Ontario Grand Inn And Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Pet deposit: USD 75.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grand Cafe and Lounge - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open select days.

Ontario Grand Inn & Suites, Ontario’s small print

Also known as

  • Ontario Grand
  • Ontario Grand Inn
  • Ontario Grand Hotel Ontario
  • Ontario Grand Inn And Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Pet deposit: USD 75.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 1724 reviews

Ontario Grand Inn & Suites, Ontario
Good3.0 / 5
Overpriiced for the lack of room ammenities.
This is a pretty high priced Hotel. Yet the only rooms with refrigerators are the suites. there was once a refrigerator in my room but is was removed at sometime before I got into it. There are a lot of lower priced Hotels that have refrigerators and microwaves. I will not be staying there again.
2 night business trip
Ontario Grand Inn & Suites, Ontario
Poor1.0 / 5
I just... Cant
The front desk lady was amazing. Everything else was terrible. Hairs on pillows, sticky remotes and paper thin walls. All the other reviews are true. ONLY stayed here because of the i15 fire.
1 night business trip
Ontario Grand Inn & Suites, Ontario
Fair2.0 / 5
Not staying again.
The room was dirty and handles were broken, as well as furniture was worn, scratched up or broken. There were ants. Felt very uncomfortable, just didn't sleep well.
1 night romance trip
Ontario Grand Inn & Suites, Ontario
Fair2.0 / 5
Check-in blunders and unacceptable bedding and tow
Had trouble with someone already in the room they made me keys for then they downgraded me to smaller room only two towels in the room no bedding only white sheets
1 night business trip
Ontario Grand Inn & Suites, Ontario
Good3.0 / 5
Ok
Boy first got there on Saturday there were checking people in by copying their ID in the car they were using because their system was down it had been down all day so that took a very long time to get checked into our room. When we got to the room is very pretty nice but the air-conditioning didn't work. That weekend was in the 90s so not having the air on sucked though we did have a ceiling fan.but overall it was a very nice hotel. We forgot her keys in the hotel room on the left and so far they say that no one has found them so who knows about that ...
1 night romance trip

See all reviews

Ontario Grand Inn & Suites, Ontario

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