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Ontario Grand Inn & Suites, Ontario

3.5 stars
3333 Shelby StOntarioCA91764United States of America, 800-491-6126
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  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) 6-min drive; 2.1 miles/3.4 km
  • East Ontario Station 8-min drive; 2.9 miles/4.6 km
  • Rancho Cucamonga Station 8-min drive; 2.9 miles/4.7 km
  • Upland Station 9-min drive; 5.7 miles/9.2 km
  • Free self parking
  • Free extended parking
  • Free airport shuttle
Good3.0 / 5
Location
Great location
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
1736See all 1,736 Hotels.com reviews
From 251 reviewsTripAdvisor Traveller Rating

Ontario Grand Inn & Suites, Ontario

Hotel Info: 866-539-8117

from $63
  • Deluxe Room, 1 Queen Bed
  • Family Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free extended parking

Also known as

  • Ontario Grand
  • Ontario Grand Inn
  • Ontario Grand Hotel Ontario
  • Ontario Grand Inn And Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Pet deposit: USD 75.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grand Cafe and Lounge - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open select days.

Ontario Grand Inn & Suites, Ontario’s small print

Also known as

  • Ontario Grand
  • Ontario Grand Inn
  • Ontario Grand Hotel Ontario
  • Ontario Grand Inn And Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Pet deposit: USD 75.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 1736 reviews

Ontario Grand Inn & Suites, Ontario
Excellent4.0 / 5
Ccordero
Anyway from big city but still enough to enjoy
1 night family trip
Ontario Grand Inn & Suites, Ontario
Good3.0 / 5
Convenient, poor/untrained service.
Only one front desk person was helpful. Very disappointed in lack of towels, no wi-fi and dirty carpets. The breakfast buffet was supposed to be set up by 6:30 and the person was late. It was only oatmeal (no butter), yogurt and a couple of breakfast cereals. There was no coffee service in lobby or food area.
1 night business trip
Ontario Grand Inn & Suites, Ontario
Good3.0 / 5
Nice bed
Rooms are huge, bed was comfortable, for the price it was good. We had no towels. Bathroom looked like it was still under construction but had a nice shower. Had separate remotes for cable box and tv. Had tape all around them from battery box lid missing. Hardwood floors I thought were clean until you walked across with no shoes and all kinds of things were stuck to you. Again for what we paid it was a good room. I would stay again for the same cheaper rate
1 night family trip
Ontario Grand Inn & Suites, Ontario
Poor1.0 / 5
Horrible, they need to go out of business
1 night business trip
Ontario Grand Inn & Suites, Ontario
Fair2.0 / 5
Dirty, and run down. This used to be a good place to stay. Breakfast is also bad. Never again.
14 night business trip

See all reviews

Ontario Grand Inn & Suites, Ontario

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