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Candlewood Suites New York City-Times Square, New York

3 stars3 stars
339 W 39th StreetNew YorkNY10018United States of America, 800-491-6126
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
WiFi
Good internet service
870See all 870 Hotels.com reviews
From 1,815 reviewsTripAdvisor Traveller Rating

Candlewood Suites New York City-Times Square, New York

Hotel Info: 866-539-8117

from $118
  • Studio, One Queen Bed, Accessible
  • Studio, One Queen Bed, Accessible
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Group Rate
  • Studio Suite, 1 Queen Bed, Accessible (Accessible)
  • One Bedroom Suite, One Queen Bed, Accessible
  • Room, 1 Queen Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible (Roll-In Shower)
  • Studio Suite, 1 Queen Bed, View

At a glance

Key facts

Hotel size

  • This hotel has 188 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Other information

  • Smoke-free property

In the hotel

Things to do
  • Fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

Recent reviews

Excellent 4.1 /5 from 870 reviews

Candlewood Suites New York City-Times Square, New York
Fair2.0 / 5
Dissappointed
It took over an hour and a half to get checked into the hotel. It is believed hotels.com neglected to transmit the reservation. When we contacted customer service the agent acted like he didn't know what to do. He said it would take 2-3 hours to send the confirmation. Really? Meanwhile, we are tired from our trip with no room to rest. Poor service on your part.
3 night romance trip
Candlewood Suites New York City-Times Square, New York
Poor1.0 / 5
rooms became "unavailable" when I arrived.......
didn't stay at the place.....
1 night trip
Candlewood Suites New York City-Times Square, New York
Good3.0 / 5
Its been under construction not quiet at all..
1 night romance trip
Candlewood Suites New York City-Times Square, New York
Outstanding5.0 / 5
perfect budget stay
First time staying there it was so cute. I love the kitchenette. Full refridge, dishes, dish washer,convection oven and stove top. If you are on a budget and need to save on making your own meals this is the place. The furniture (chairs) were in really bad shape though. The covering was completely wore off and shedding. but that was ok.
1 night romance trip
Candlewood Suites New York City-Times Square, New York
Excellent4.0 / 5
Staff was awesome the room was ok the chair and the desk chair were coming apart real grungy looking
5 night romance trip

See all reviews

Candlewood Suites New York City-Times Square, New York

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