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All properties in New York, New York, United States of America
1 room, 2 adults

Holiday Inn Express New York City Times Square, New York

3-star3 stars
343 W 39th Street, New York, NY, 10018, United States of America

City-center hotel within walking distance of Madame Tussauds Wax Museum
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Wellness & sports facilities could be improved

Holiday Inn Express New York City Times Square, New York

from $96
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Double Beds, Non Smoking (High floor)
  • Standard Room
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (High floor)
  • Room, 2 Double Beds, Non Smoking (High Floor)
  • Room, Accessible, Non Smoking (Hearing, Roll-In Shower)

What’s around Holiday Inn Express New York City Times Square, New York

Top spots nearby

Recommended by this property

  • Madison Square Garden (5-minute walk)
  • Times Square (6-minute walk)
  • Broadway (6-minute walk)
  • Empire State Building (9-minute walk)
  • 5th Avenue (12-minute walk)
  • Rockefeller Center (12-minute walk)
  • Grand Central Terminal (14-minute walk)
  • Central Park (17-minute walk)
  • Statue of Liberty (5.4 mi / 8.6 km)

Getting around

  • New York, NY (LGA-LaGuardia) - 26 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 21 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 18 min drive
  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Caldwell, NJ (CDW-Essex County) - 26 min drive
  • New York Penn Station - 10 min walk
  • New York W 32nd St. Station - 15 min walk
  • New York Grand Central Terminal Station - 20 min walk
  • 34 St. - Penn Station - 8 min walk
  • Times Sq. - 42 St. Station - 8 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Room service
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Holiday Inn Express New York City Times Square, New York’s small print

Also known as

  • Holiday Inn Express Hotel New York City Square Times
  • Holiday Inn Express New York City Times Square Hotel
  • Holiday Inn Express New York City Times Square New York
  • Holiday Inn Express New York City Times Square Hotel New York
  • Holiday Inn Express New York City Times Square
  • Holiday Inn Express New York City Times Square Hotel
  • Holiday Inn Express Times Square Hotel
  • Holiday Inn Express Times Square
  • Inn Express Times Square
  • Express York City Times Square

Policies

Noise-free guestrooms cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Destination fee: USD 22.95 per accommodation, per night

Optional extras

Valet parking costs USD 70 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 947 reviews

Exceptional 10.0
Just Right
Everything was fine. Not one complaint. I’d go back on a second.
Tim, us1 night trip
Fair 4.0
Non working elevators, terrible service
We had booked 3 rooms. I paid extra to book a room on the higher floor for my mom's 50th birthday celebration. Absolutely regretted it. I and my mom climbed up and down 27 floors!! What a gift to your 50 year old mom right? There is only 2 elevators for this building, which is 35+ floors. The elevators either don't work or they they turn off the manual controls since it does not have as much capacity. For breakfast time, expect to wait more than 30 minutes for your elevator each way. I skipped breakfast alltogether next day, since I didn't want to deal with the elevator. On the 23rd Dec, it was so bad that families gave up on waiting and were climbing up and down the stairs with their suitcases and gifts. There was a lady at the front desk, not a receptionist, she seemed like the manager, who was absolutely unapologetic. I can understand if the elevators is not working and certain things are not under your control, but your attitude is absolutely under your control. I book Holiday Inn a lot and travel frequently, but more recently I have been leaning towards Marriott brand of hotels. This horrible stay for me and my family will refrain me from future bookings with them.
us2 night family trip
Good 6.0
elevator was broken the last two day there. had to take stairs with luggage in tow down 11 floors to the lobby. Other guests complaining of the same thing. Would not be so bad except that there are only two elevators for the whole hotel. Desk clerk Lala was great. I was granted a late checkout.
jonathan, us2 night trip with friends
Very Good 8.0
Staff were very nice. Room was extremely small but clean. Would have been nice to have a ceiling light.
Frieda C, us2 night trip with friends
Poor 2.0
Dreadful Stay
Was really looking forward to our stay as a family in the Times Square area at the Holiday Inn Express. Unfortunately we had no water for two of our three days during our stay. We had shows and events with family to go to and to not have any way to shower for two days was very frustrating to say the least. The sad part was that it took management over an hour and a half one day to send up someone to even look at our room and the situation. When we eventually did get any water it was cold. Finally the last day when we were checking out we did have water before heading to the airport. In several conversations with front office staff either via face to face or on our hotel phone there never seemed to be any sense of urgency towards helping out at all. We were offered 50% refund of our last night which to me is totally unacceptable and not good customer service. I have yet to hear back from the management in the email that was sent to them the other day about making the situation right for my family and the inconvenience it created on our vacation. My email is rgilbert@csdecatur.net for management to get back to me.
Robert, us3 night family trip

Holiday Inn Express New York City Times Square, New York

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