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Copacabana Holiday Apartments, Surfers Paradise

3.5 stars3.5 stars
24 Hamilton AvenueSurfers ParadiseQLD4217Australia, 800-491-6126
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Good3.6 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Cleanliness
Could use a good cleaning
Food
Food could be better
32See all 32 Hotels.com reviews
From 83 reviewsTripAdvisor Traveller Rating

Copacabana Holiday Apartments, Surfers Paradise

Hotel Info: 866-539-8117

from $106
  • Standard Apartment, 1 Bedroom, Garden Area
  • Standard Apartment, 2 Bedrooms, Garden Area
  • Standard Apartment, 3 Bedrooms, Garden Area

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is 10 AM
The front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 3:30 PM
  • Saturday - Sunday: 8:30 AM - 11:30 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

Also known as

  • Copacabana Apartments
  • Copacabana Holiday Apartments
  • Copacabana Holiday Apartments Surfers Paradise
  • Copacabana Holiday Surfers Paradise

Optional extras

Cribs/Infant beds are available for an extra charge

WiFi is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 10 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Sauna
  • Arcade/game room
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
More
  • In-room safe

Copacabana Holiday Apartments, Surfers Paradise’s small print

Also known as

  • Copacabana Apartments
  • Copacabana Holiday Apartments
  • Copacabana Holiday Apartments Surfers Paradise
  • Copacabana Holiday Surfers Paradise

Optional extras

Cribs/Infant beds are available for an extra charge

WiFi is available in guestrooms for AUD 10 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 10 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 32 reviews

Copacabana Holiday Apartments, Surfers Paradise
Poor1.0 / 5
TRY ELSEWHERE FIRST
Normally, I would shrug it off, but I do feel the need 2 say something as there wasn’t just 1 or 2 things So I wasn’t happy with the stay 4 these reasons. 1)Ants. There was a near constant troop of ant movement through the unit. 2)Parking. Was a pain. Plus, at 1 point someone had taken “MY” park, forcing me 2 figure out what 2 do. 3)Office Hours. Now I know u have ur set hours, but they were really inconvenient. Which made it hard 2 sort out various issues. 4)Linen Service. Nowhere was it mentioned when I booked that there weren’t fresh towels supplied. HOWEVER, I will say I was happy with the gentleman there who did, upon request, provide fresh towels. 5)DVD player. Knowing Good Friday was going 2 fall and nothing would be open, I actually chose ur establishment over a number of others as it said in the description that u provide a DVD player. Only 2 discover and be told “whoops” no we don’t. 6)Swimming Pool/Spa. Not something I would normally complain about, but Good Friday. Nothing open. No DVD player. Average weather. And the indoor pool and spa… Under maintenance. Poor timing. 7)Clothes Dryer didn’t work. Seeing as we didn’t have fresh towels, we decided 2 wash the existing ones. Only 2 find.. the dryer didn’t work.. 8)Beds. The 1 request I made. THE ONE REQUEST, was when booking I had the option of a Queen Bed or 2 Singles. So, being as I was there with my partner, I requested and booked a QUEEN BED. Only 2 find, that I instead, have been given 2 SINGLE BEDS
5 night romance trip
Copacabana Holiday Apartments, Surfers Paradise
Excellent4.0 / 5
Family friendly
It was great place to stay. Our room was a little old and probably in need of a make over. The pool and games room was great for the kids. The BBQ area was great but the BBQs didn't work
8 night family trip
Copacabana Holiday Apartments, Surfers Paradise
Outstanding5.0 / 5
Happy in Paradise
Had an awesome time here. The hotel was so close to everything: the beach; the tram and busses; the shops etc. Staff were friendly and helpful when we had questions about the room and stuff. We had one incident where the cleaning staff missed our room for the linen service however it was sorted by the next morning.
7 night romance trip
Copacabana Holiday Apartments, Surfers Paradise
Good3.0 / 5
A little to be desired
Stay was nice, we don't mind out dated furniture but we do mind uncleanliness. First thing we noticed was the dust on the tv cabinet. Quilts on the beds look like they've never seen a washing machine. No lights in 2 bedrooms except for lamps, one of which had exposed wires and gave a shock! A lot of the little things let this place down. Stayed here multiple times, but not for a few years, used to love this place but probably wouldn't stay again.
6 night family trip
Copacabana Holiday Apartments, Surfers Paradise
Poor1.0 / 5
Not happy
Room had not been cleaned Was not enough towels No toilet paper at all in the room Left several messages for the manager who did not even bother to call me back
1 night trip with friends

See all reviews

Copacabana Holiday Apartments, Surfers Paradise

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