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Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Jenna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I asked for a quiet room and was given one with a noisy refrigerator. When I asked fir a different room I was told there were none and got a refund instead. I left. Btw, there were no soaps or other toiletries in the room. The dispensers they had were all empty. When I complained, I was told the maid " must have forgotten".
Maria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Used to be a smoking room
"smoke free" Room smelled like cigarettes which kept me awake several hours. Difficult to block out the very bright light from the outside.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient
This place was convenient and comfortable easy to get back on road to continue our work trip.
Robert, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Overall the property is nice and budget friendly which was a plus since we were staying while my son was in the hospital at uva. The room was very nice and the girl working when we checked in did a fantastic job. My issues arise from the second night we stayed. When we got back to our room from the hospital our keys did not work, no big deal. So I go down to the desk and no one is there and a sign saying they will return shortly. So as I wait I look around the lobby. A few minutes later the gentleman working returns and proceeds to be very rude. Speaking in a loud tone at me and holding the sign in my face saying didn’t you see the sign, can’t you read the sign, why were you looking around. To which I responded that there was no need to be so rude and explaining my issue with my room keys. He did resolve the key issue but proceeded to keep up the rude behavior the whole time. 10/10 would not recommend staying purely due to how I was treated by the staff. If you aren’t a people person a front desk job is not for you. Anyone reading this review I highly suggest the sleep inn. The room prices are insane extremely similar and the property and people working are a million times better
Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mahamed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience
My experience was excellent. The guy was very friendly, attentive, happy for giving information. The room was 237 super clean, smelling clean, fridge and microwave were very clean. Price is affordable, breakfast included and it's from 06:00 to 09:00, you will find bagels, muffins, milk, cereal, orange juice, coffe, tea, cream cheese among other stuff. I'll stay in the future without any doubt.
Diana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The room was fine, tad bit on the noisy side, bed and water pressure were great as was the hot water. The free breakfast was a 4 on a 10 pt scale...no proteins eggs or meat and waffle mix was not so good.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room felt slightly damp. No exhaust vent in the bathroom.
1-night trip
Verified Hotels.com guest review