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Rayfont Downtown Hotel Shanghai, Shanghai

4 starsFor the benefit of our customers, we have provided a rating based on our rating system.
7 Zhao Jia Bang RoadShanghaiShanghai200032China
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Good3.1 / 5
Room
Room needs to be improved
Location
Great location
Value for money
Best value for money
Comfort
More comfort would be nice
508See all 508 Hotels.com reviews
From 350 reviewsTripAdvisor Traveller Rating

Rayfont Downtown Hotel Shanghai, Shanghai

from $45
  • Deluxe Business Suite
  • Deluxe Double Room
  • Standard Room (chinese residence only)
  • Deluxe Family Suite
  • Deluxe Twin Room
  • Superior Business Suite
  • Superior Family Suite

At a glance

Key facts

Hotel size

  • This hotel has 1,302 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Also known as

  • Hotel Shanghai Downtown
  • Rayfont
  • Rayfont Downtown Hotel Shanghai
  • Rayfont Downtown Shanghai
  • Rayfont Hotel
  • Shanghai Downtown Hotel

Optional extras

Breakfast is offered for an extra charge of CNY 78 per person (approximately)

High-speed Internet access (wired) is available in guestrooms for CNY 36 (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • In-room massage available
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Jimbilaya Resturant - This restaurant serves lunch and dinner.

Tai Zhou Huang Yu Guan - This restaurant serves lunch and dinner.

Rayfont Downtown Hotel Shanghai, Shanghai’s small print

Also known as

  • Hotel Shanghai Downtown
  • Rayfont
  • Rayfont Downtown Hotel Shanghai
  • Rayfont Downtown Shanghai
  • Rayfont Hotel
  • Shanghai Downtown Hotel

Optional extras

Breakfast is offered for an extra charge of CNY 78 per person (approximately)

High-speed Internet access (wired) is available in guestrooms for CNY 36 (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 508 reviews

Rayfont Downtown Hotel Shanghai, Shanghai
Fair2.0 / 5
This hotel is located in the residential zone of Shanghai downtown. Hotel is pretty run-down and the ceiling outside my room is dirty and stained with lots of black water stains etc. I felt like I was staying in a 2* hotel, whereas the hotel stated it was a 4*. Felt so uncomfortable staying in this hotel.
2 night business trip
Rayfont Downtown Hotel Shanghai, Shanghai
Outstanding5.0 / 5
Every thing is great, except the bath room smell in the hot summer. We were offered to switch into another room without the problem
5 night family trip
Rayfont Downtown Hotel Shanghai, Shanghai
Excellent4.0 / 5
3.5 star
Happy with my choice
1 night family trip
Rayfont Downtown Hotel Shanghai, Shanghai
Poor1.0 / 5
In dire need of repair and cleaning
I've stayed at this location in 3 consecutive years I've visited Shanghai. I must say, this will be my last. Upon check in, I've noticed there was no heating in the lobby in the middle of winter. Not a good sign! Rather than checking us in right away, the staff made no eye contact while insisted for the two of us to stay out of the way while they waited for 2 large tourist groups of 20+ ppl each to gather their paperwork and belongings (great logistics and service, not). Once we checked in, I noticed the room was in dire need of repair and cleaning. Everything was falling apart, from the broken shower head to missing bath tiles and dirty shower curtain. We would have asked to switch rooms, though I was already discouraged ever since overhearing another guest's complaints about dirtiness during check in. Overall, a great disappointment. What used to be a great value hotel is now a place for rowdy mainlanders and large ill mannered tourist groups. I hope the management will take action and clean this place up. Even if it means charging a bit more, I'm sure plenty of guests would still stay here for the nice location. Until then, I'll be taking my business elsewhere next year I'm in Shanghai
2 night family trip
Rayfont Downtown Hotel Shanghai, Shanghai
Fair2.0 / 5
I've stayed in better hotels.
Lots of visible wear and tear. Broken shower head holder and crooked towel hanger. No wifi available on my floor. Dirty toilet with stains visible.
4 night family trip

See all reviews

Rayfont Downtown Hotel Shanghai, Shanghai

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