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Hotel Jen Hong Kong by Shangri-La, Hong Kong

4 stars4 stars
508 Queens Road WestWestern District, Hong KongHong Kong, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Cleanliness
Clean
Food
Delicious food
Vibe
Awesome vibe
222See all 222 Hotels.com reviews
From 1,657 reviewsTripAdvisor Traveller Rating

Hotel Jen Hong Kong by Shangri-La, Hong Kong

Hotel Info: 866-539-8117

from $127
  • Club Twin Room, 2 Twin Beds, Mountain View
  • Club Harbour View Interconnecting Room
  • Club Twin Room, 2 Twin Beds, Harbor View
  • Superior Room, 2 Twin Beds
  • Superior Single Room
  • Deluxe Harbour View - Queen Bed
  • Superior Room - Twin Bed
  • Deluxe Room, City View
  • Deluxe Harbour View - Twin Bed
  • Deluxe Harbour View Interconnecting Room
  • Deluxe Single Room, City View
  • Deluxe Single Room, Harbor View
  • Superior City View Interconnecting Room
  • Superior Room - Queen Bed
  • Club Room, 1 Queen Bed, Harbor View
  • Club Suite
  • Club Room, 1 Queen Bed, Mountain View

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Self parking (limited) *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Hong Kong Traders
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong

Policies

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs HKD 350 per night

Rollaway beds are available for HKD 350 per night

Buffet breakfast is offered for an extra charge of HKD 162.80 for adults and HKD 75.9 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 820 per vehicle (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms 2
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Hotel Jen Hong Kong by Shangri-La, Hong Kong’s small print

Also known as

  • Hong Kong Traders
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong

Policies

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs HKD 350 per night

Rollaway beds are available for HKD 350 per night

Buffet breakfast is offered for an extra charge of HKD 162.80 for adults and HKD 75.9 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 820 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 222 reviews

Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
Great hotel in HK
The hotel was great - comfortable, easy access to transportation, nice exercise room, great rooftop pool, and attentive staff. I recommend it!
5 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Poor1.0 / 5
I was not impressed with the staff. They did not make you feel welcomed and seemed to be too much bother to serve. They did not keep promise about breakfast and even was no compromise. Room was very small and dark.
1 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
Convenient location directly above HKU MTR station
Right above the HKU MTR station entrance. Great for if you need to go to HKU for work. Just go down to the subway exit B and pop back up the elevators at exit A and you're on campus. 7-11 and many restaurants nearby. Room was spacious and there was a nice siting area right up against the window. Compartmentalized bathroom and shower was convenient for two people staying in one room. Beds were comfy. Robes were a nice touch. Plenty of plugs; had a local adapter on hand even. In room fridge was nice. Safe was a bit small. Would definitely stay here again.
4 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
Warmth and comfort on a stormy day in Hong Kong
I would recommend Hotel Jen to anyone. It is modern and clean. Great for business travellers given its promixity to CBD and MTR is right next door. I enjoyed the subperb club service during a storm in HK. The two waitress should be commended for their service as they poured wine to everyone at the club and keep them happy. MTR was running even when no 8 typhoon signal was hoisted, and hence I could still go somewhere. On another day, the concierge also went extra miles to get a cab for me. I am very impressed with the hotel.
4 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
good hotel, poor breakfast
good and practical hotel for business trip. Breakfast could be better, with more variety
1 night business trip

See all reviews

Hotel Jen Hong Kong by Shangri-La, Hong Kong

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