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Hotel Jen Hong Kong, Hong Kong

4 stars
508 Queens Road WestWestern District, Hong KongHong Kong, 800-491-6126
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Excellent4.1 / 5
Cleanliness
Clean
WiFi
Good internet service
Location
Great location
Value
Best value for money
221See all 221 Hotels.com reviews
From 1,513 reviewsTripAdvisor Traveller Rating

Hotel Jen Hong Kong, Hong Kong

Hotel Info: 866-539-8117

from $129
  • Club Twin Room, 2 Single Beds, Mountain View
  • Deluxe Single Room, City View
  • Deluxe Single Room, Harbor View
  • Club Twin Room, 2 Single Beds, Harbour View
  • Superior Room, 2 Single Beds
  • Superior Room - Queen Bed
  • Club Room, 1 Queen Bed, Harbor View
  • Superior Single Room
  • Club Suite
  • Deluxe Harbour View - Queen Bed
  • Superior Room - Twin Bed
  • Club Room, 1 Queen Bed, Mountain View
  • Deluxe Room, City View
  • Deluxe Harbour View - Twin Bed

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Self parking (limited) *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Hong Kong Traders
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong

Policies

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs HKD 350 per night

Rollaway beds are available for HKD 350 per night

Buffet breakfast is offered for an extra charge of HKD 151.8 for adults and HKD 75.9 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 820 per vehicle (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms 2
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Hotel Jen Hong Kong, Hong Kong’s small print

Also known as

  • Hong Kong Traders
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong

Policies

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs HKD 350 per night

Rollaway beds are available for HKD 350 per night

Buffet breakfast is offered for an extra charge of HKD 151.8 for adults and HKD 75.9 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 820 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 221 reviews

Hotel Jen Hong Kong, Hong Kong
Outstanding5.0 / 5
Warmth and comfort on a stormy day in Hong Kong
I would recommend Hotel Jen to anyone. It is modern and clean. Great for business travellers given its promixity to CBD and MTR is right next door. I enjoyed the subperb club service during a storm in HK. The two waitress should be commended for their service as they poured wine to everyone at the club and keep them happy. MTR was running even when no 8 typhoon signal was hoisted, and hence I could still go somewhere. On another day, the concierge also went extra miles to get a cab for me. I am very impressed with the hotel.
4 night business trip
Hotel Jen Hong Kong, Hong Kong
Outstanding5.0 / 5
good hotel, poor breakfast
good and practical hotel for business trip. Breakfast could be better, with more variety
1 night business trip
Hotel Jen Hong Kong, Hong Kong
Excellent4.0 / 5
The lack of heating in Hong Kong (which seems to be very widespread) can be uncomfortable in cold spells. The swimming pool was being repaired during my stay, but if it wasn't heated, it wouldn't have been usable anyway.
3 night business trip
Hotel Jen Hong Kong, Hong Kong
Poor1.0 / 5
Disappointing stay at Jen
Coffee machine on business center floor did not work. Food was not ready or the selection was cut down in half or replaced with some very poor quality food items, very disappointing. I'm a long time costumer for the last 5 years stayed at the hotel more then 30 nights. This is not good.
2 night business trip
Hotel Jen Hong Kong, Hong Kong
Excellent4.0 / 5
Could have been better!
My room service breakfast was appalling and I informed the lady who checked me out of the hotel. There was no butter and the coffee in the pot was clearly old and had just been used for someone else. Inspite of mentioning it at checkout, there was no follow up. Never had anything like it before.
1 night business trip

See all reviews

Hotel Jen Hong Kong, Hong Kong

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