All hotels in Hong Kong, Hong Kong
1 room, 2 adults
You can collect® Rewards nights here

Hotel Jen Hong Kong by Shangri-La, Hong Kong

4 stars4 stars
508 Queens Road WestWestern District, Hong KongHong Kong, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Great room
Great location
Good internet service
221See all 221 reviews
From 1,632 reviewsTripAdvisor Traveller Rating

Hotel Jen Hong Kong by Shangri-La, Hong Kong

Hotel Info: 866-539-8117

from $129
  • Club Twin Room, 2 Twin Beds, Mountain View
  • Club Harbour View Interconnecting Room
  • Club Twin Room, 2 Twin Beds, Harbor View
  • Superior Room, 2 Twin Beds
  • Superior Single Room
  • Deluxe Harbour View - Queen Bed
  • Superior Room - Twin Bed
  • Deluxe Room, City View
  • Deluxe Harbour View - Twin Bed
  • Deluxe Harbour View Interconnecting Room
  • Deluxe Single Room, City View
  • Deluxe Single Room, Harbor View
  • Superior City View Interconnecting Room
  • Superior Room - Queen Bed
  • Club Room, 1 Queen Bed, Harbor View
  • Club Suite
  • Club Room, 1 Queen Bed, Mountain View

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Other information

  • Smoke-free property

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms 2
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Recent reviews

Excellent 4.1 /5 from 221 reviews

Hotel Jen Hong Kong by Shangri-La, Hong Kong
Poor1.0 / 5
I was not impressed with the staff. They did not make you feel welcomed and seemed to be too much bother to serve. They did not keep promise about breakfast and even was no compromise. Room was very small and dark.
1 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
Convenient location directly above HKU MTR station
Right above the HKU MTR station entrance. Great for if you need to go to HKU for work. Just go down to the subway exit B and pop back up the elevators at exit A and you're on campus. 7-11 and many restaurants nearby. Room was spacious and there was a nice siting area right up against the window. Compartmentalized bathroom and shower was convenient for two people staying in one room. Beds were comfy. Robes were a nice touch. Plenty of plugs; had a local adapter on hand even. In room fridge was nice. Safe was a bit small. Would definitely stay here again.
4 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
Warmth and comfort on a stormy day in Hong Kong
I would recommend Hotel Jen to anyone. It is modern and clean. Great for business travellers given its promixity to CBD and MTR is right next door. I enjoyed the subperb club service during a storm in HK. The two waitress should be commended for their service as they poured wine to everyone at the club and keep them happy. MTR was running even when no 8 typhoon signal was hoisted, and hence I could still go somewhere. On another day, the concierge also went extra miles to get a cab for me. I am very impressed with the hotel.
4 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Outstanding5.0 / 5
good hotel, poor breakfast
good and practical hotel for business trip. Breakfast could be better, with more variety
1 night business trip
Hotel Jen Hong Kong by Shangri-La, Hong Kong
Excellent4.0 / 5
The lack of heating in Hong Kong (which seems to be very widespread) can be uncomfortable in cold spells. The swimming pool was being repaired during my stay, but if it wasn't heated, it wouldn't have been usable anyway.
3 night business trip

See all reviews

Hotel Jen Hong Kong by Shangri-La, Hong Kong

Is the description of this hotel not correct? Tell us