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1 room, 2 adults

Hotel Jen Hong Kong by Shangri-La, Hong Kong

4-star4 stars
508 Queens Road West, Western District, Hong Kong, Hong Kong SAR

4-star hotel with outdoor pool, near Victoria Harbour
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
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Fabulous8.8
Location
Great location
Bar
Bar is awesome
Food
Delicious food
Room
Great room
394See all 394 Hotels.com reviews
From 2,036 reviews

TripAdvisor Traveller Rating

Hotel Jen Hong Kong by Shangri-La, Hong Kong

from $92
  • Club King Suite with Club Lounge Access
  • Deluxe City View Queen Room
  • Deluxe Harbour View Queen Room
  • Superior City View Queen Room
  • Club Mountain View Queen Room with Club Lounge Access
  • Club Harbour View Queen Room with Club Lounge Access
  • Deluxe Harbour View Twin Room
  • Superior City View Twin Room
  • Club Harbour View Twin Room with Club Lounge Access
  • Club Mountain View Twin Room with Club Lounge Access

What’s around Hotel Jen Hong Kong by Shangri-La, Hong Kong

Landmarks

  • In Western District
  • Victoria Harbour - 1 min walk
  • University of Hong Kong - 8 min walk
  • Western Market - 22 min walk
  • Man Mo Temple - 22 min walk
  • Hong Kong - Macau Ferry Terminal - 23 min walk
  • Soho - 26 min walk
  • Mid-levels Escalators - 27 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive
  • Hong Kong Sheung Wan Station - 25 min walk
  • Hong Kong Central Station - 3 min drive
  • Hong Kong Austin Station - 5 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 11:30 AM to 4:30 PM *

Parking

  • Self parking (limited) *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Hotel Jen Hong Kong by Shangri-La, Hong Kong’s small print

Also known as

  • Hong Kong Traders
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong Shangri-La
  • Jen Hong Kong Shangri-La
  • Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hong Kong Traders Hotel
  • Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Hotel Jen Hong Kong by Shangri-La
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong
  • Hotel Jen Hong Kong by Shangri La
  • Hotel Jen Shangri-La
  • Jen Shangri-La
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong

Policies

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs HKD 350 per night

Rollaway beds are available for HKD 350.0 per night

Buffet breakfast is offered for an extra charge of HKD 195.80 for adults and HKD 97.90 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 394 reviews

Exceptional 10.0
Great hotel in great location
Great gym! Awesome restaurant
Timothy, us2 night business trip
Very Good 8.0
7 nights and would go again
We stayed one week at Jen and would go there again. They offer slightly more spacious rooms (20sqm) than normal on HK island. Parts of the bathroom is open in the room which gives a more open feeling. We upgraded to a room with sea view and it is highly recommended. Breakfast is big. Only downside is that it’s a little both further away from central but only 5-10 min by taxi to most parts of the city on the island.
Jonas, usRomance trip
Exceptional 10.0
A Fantastic Stay Again
I’ve always enjoyed staying at Hotel Jen. The team is friendly, efficient and helpful. The hotel is modern and is great for business and leisure travelers. It’s close to the MTR and has lots of eateries nearby. I great appreciated the service at the club lounge and the gorgeous view of the victoria harbor! Thanks again!
Bernard, us2 night business trip
Good 6.0
Disappointed
The room was definitely not as advertised, with regards to the bathroom; it was an old room that was simply retrofitted - the bathroom even less so. A strange stain was to the left of the bed and happily cleaned by staff on request but yuk! The carpet was poorly laid in and generally it felt like because I wasn’t a hotel Jen member I got the least good rooms (despite booking a long time ago); the breakfast buffet was extremely expensive but absolutely horrible tasting.
Paul, us2 night family trip
Exceptional 10.0
Great value, quiet surrounding
Bit away from the city center but super convinient as the hotel is within a minute away from MTR HK University station. It is an old building but linen are hygienic and clean. Rooftop pool is a bonus.
us3 night family trip

Hotel Jen Hong Kong by Shangri-La, Hong Kong

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