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Hyatt Place Jackson/ Ridgeland, Ridgeland

3 stars
1016 Highland Colony PkwyRidgelandMS39157United States of America, 866-539-8122
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Excellent4.3 / 5
Great location
Fantastic service
Quite clean
278See all 278 reviews
From 288 reviewsTripAdvisor Traveller Rating

Hyatt Place Jackson/ Ridgeland, Ridgeland

Hotel Info: 866-539-8122

from $118
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 Queen Bed (High floor)
  • Room, 1 King Bed (High Floor)
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 15:00:00
  • Check-out time is 12:00:00

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Free newspapers in lobby
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable/satellite TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping

Recent reviews

Excellent 4.3 /5 from 278 reviews

Hyatt Place Jackson/ Ridgeland, Ridgeland
Good3.0 / 5
Please train your front desk people.
The hotel is nice and comfortable and convenient as far as location; however, the staff/front desk is incompetent. Upon arrival the key card machine was down and I had to wait about 20 minutes at which point they had a maintenance man take me up to my room to let me in and return with a key later. At this point the entire front lobby had heard the front desk woman announce my room number multiple times as well as the fact that I was traveling alone. This is a huge concern for me as far as safety. The next morning I went to the front desk to purchase breakfast to go and the credit card machine was down. Another tech difficulty of the front desk. Finally, I placed a room service order on one of my nights and the front desk woman told me she would call when ready. However, she forgot to call me and didn't remember my room number. I went down to the front desk where the girl behind the desk got upset with me for making sure I wouldn't be charged for the dinner that I did not get. She proceeded to offer me my meal (cold) for free. I'm sure she meant well, but this place really needs to train their front desk people.
5 night business trip
Hyatt Place Jackson/ Ridgeland, Ridgeland
Good3.0 / 5
Dissatisfied to the utmost
I've stayed at Several Hyatt places and was very satisfied but was really not pleased with this one. For starters my down comforter appeared to be dirty. The sheet would not stay on the corner of the bed. The first night I couldn't get my key to work in the door which I realize happens from time to time at hotels. I went downstairs in the young man rekeyed it which it worked fine. This was at 1 a.m. in the morning. The next night which was Saturday I had the same issue with the key. I went downstairs and the lady happily came up to try it with the master key and the door would not open. She called maintenance twice but he never responded and she decided to try to work on the door herself having to make two trips up and down and it still wouldn't work. She called maintenance again no response. She decided to try a new pack of batteries and she was successful this time. This all started at 1:30 a.m. and I was finally in my room at 2 a.m.
2 night trip
Hyatt Place Jackson/ Ridgeland, Ridgeland
Good3.0 / 5
It was okay
The hotel was very nice. The only bad thing was the shower curtain was very dirty, very moldy, a lot of soap residue, etc. I also called front desk to order a burger from their night menu and the girl told me that it would be a few mins because she was by herself but that she would call me once the burger was done, she called 20 mins later to tell me the stove was broken :/ and I was starving so ended up ordering a personal pizza which she said would be ready in 20 mins when I went downstairs to get it the pizza wasn't done :/ she did though give me a free drink and a free bag of chips.
1 night trip
Hyatt Place Jackson/ Ridgeland, Ridgeland
Fair2.0 / 5
Terrible Hotel
We were on a week long trip through multiple state and we stayed in many hotels. This one was the worst. I do not recommend staying here for any length of time. As always, the staff is very kind.
2 night family trip
Hyatt Place Jackson/ Ridgeland, Ridgeland
Outstanding5.0 / 5
This was the second time we stayed at this hotel on our way to the Gulf. Very nice and we will stay again
1 night family trip

See all reviews

Hyatt Place Jackson/ Ridgeland, Ridgeland

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