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The Klagan Regency, Kota Kinabalu

3.5-star3.5 stars
TB-00-01, 1 Borneo HypermallJalan UMS Kota Kinabalu, Kota KinabaluSabah88450Malaysia

3.5-star hotel with outdoor pool, near 1 Borneo Hypermall
  • Free breakfast and free WiFi
Fantastic service
Could use a good cleaning
Pool should be renewed
105See all 105 reviews
From 843 reviewsTripAdvisor Traveller Rating

The Klagan Regency, Kota Kinabalu

from $51
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  • Superior King Room
  • Deluxe King Room
  • Suite
  • Deluxe Twin Room
  • Superior Twin Room
  • Superior Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 15 floors


  • Check-in time 3 PM-4 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • In-room safe

The Klagan Regency, Kota Kinabalu’s small print

Also known as

  • 1borneo Kota Kinabalu
  • Novotel Kota Kinabalu 1borneo
  • Klagan Regency Hotel Kota Kinabalu
  • Klagan Regency Hotel
  • Klagan Regency Kota Kinabalu
  • Klagan Regency
  • 1borneo Novotel
  • Kota Kinabalu 1borneo
  • Kota Kinabalu Novotel
  • Novotel 1borneo
  • Novotel 1borneo Hotel
  • Novotel 1borneo Hotel Kota Kinabalu
  • Novotel 1borneo Kota Kinabalu
  • Novotel Kota Kinabalu

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 120.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Klagan Regency, Kota Kinabalu


  • 1 Borneo Hypermall - 1 min walk
  • University of Malaysia Sabah - 15 min walk
  • Tun Mustapha Tower - 42 min walk
  • Borneo Marine Research Institute - 2.2 mi / 3.6 km
  • Likas Stadium - 5.1 mi / 8.2 km
  • Sabah State Mosque - 8.2 mi / 13.1 km
  • Kota Kinabalu City Mosque - 3.3 mi / 5.3 km
  • Puh Toh Si Chinese Temple - 4.2 mi / 6.8 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 24 min drive
  • Tanjung Aru Station - 19 min drive
  • Onsite parking not available

Recent reviews

Good 7.2 From 105 reviews

The Klagan Regency, Kota Kinabalu
Very Good8.0
The wifi always needs to log in. Troublesome.
kevin kia jong, us1 night business trip
The Klagan Regency, Kota Kinabalu
Very Good8.0
Value for money
Nice n comfort
Rude, us3 night trip
The Klagan Regency, Kota Kinabalu
The Indoor pool "Rain"
I choose this place, because they have an indoor pool, but unfortunately, they did not allow us to use the pool because of the the "Rain". This is indoor supposed to be we can use it. And the first room we got is not clean, and the room was open, there hallway smells and every floor, I spoke with their Hotel Manager or Superior, She's being nice after I completely complain about the room in 11th Floor. Anyway the Manager decided to give us a different room, I'm just okay with it, but not 100% they really need to improve their cleanliness to attract more Tourists to visit Malaysia specially the new ones.t
A Traveler, us2 night trip
The Klagan Regency, Kota Kinabalu
Very Good8.0
pleasant and comfortable
Stay was good. staff handle with hospitality. room service was very good. will look for the same hotel in future stay.
Mahalingam, usFamily trip
The Klagan Regency, Kota Kinabalu
Emergency drill
Shd have standard operational procedures in case earthquake occurs. Seem nobody cares to the recent shakened experiences.
Ahmad Hasri, my3 night trip

See all reviews

The Klagan Regency, Kota Kinabalu

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