Loi Suites Chapelco Hotel

Photo gallery for Loi Suites Chapelco Hotel

Primary image
Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
View from room

Overview of Loi Suites Chapelco Hotel

VIP Access

Loi Suites Chapelco Hotel

4.5 star property
San Martin de los Andes ski hotel with spa and ski shuttle

8.8/10 Fabulous

162 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $261
Price available on 9/1/2022
Map
Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, 8370
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • 20 bedrooms
  • Connecting/adjoining rooms available
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Chapelco Ski Resort - 110 min drive

Getting around

  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Loi Suites Chapelco Hotel

Loi Suites Chapelco Hotel features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a bar/lounge. Ski passes and storage are also available. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Playground

What to do

  • Tennis
  • Yoga classes
  • Golfing
  • Golf lessons nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (2045 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • Health club
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Portuguese
  • Spanish

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • 20 bedrooms
  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

Namasthé has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

  • Airport shuttle service is offered for an extra charge of ARS 450 per person (roundtrip)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Airport shuttle service for children costs ARS 450 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel Hotel San Martin de los Andes

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.5/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.
Jason, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice stay!
Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.
Carolina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

elyezer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best staff and very beautiful hotel. Great for family vacation
6-night family trip
Verified Expedia guest review

8/10 Very Good

Peaceful and nice for a night
We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.
2-night romance trip
Verified Expedia guest review