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Grand Borneo Hotel, Kota Kinabalu

4 stars
TA-00-01,1 Borneo HypermallJalan UMS, Kota KinabaluSabah88450Malaysia, ‏800-491-6126
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Good3.4 / 5
Service
Fantastic service
Room
Room is not nice
Cleanliness
Dirty
151See all 151 Hotels.com reviews
From 325 reviewsTripAdvisor Traveller Rating

Grand Borneo Hotel, Kota Kinabalu

Hotel Info: 866-539-8117

from $30
  • Gallery Room (Internal Window)
  • Executive Suite, 1 King Bed
  • Grand deluxe
  • Standard Room
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

  • Discounted offsite parking

Also known as

  • Borneo Grand Hotel
  • Grand Borneo Hotel Kota Kinabalu, Sabah
  • Borneo Hotel
  • Grand Borneo
  • Grand Borneo Hotel
  • Grand Borneo Hotel Kota Kinabalu
  • Grand Borneo Kota Kinabalu
  • Grand Hotel Borneo
  • Hotel Borneo
  • Hotel Grand Borneo

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 26.70 for adults and MYR 17.40 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Soul Out Restaurant - This restaurant serves breakfast, lunch, and dinner.

Grand Borneo Hotel, Kota Kinabalu’s small print

Also known as

  • Borneo Grand Hotel
  • Grand Borneo Hotel Kota Kinabalu, Sabah
  • Borneo Hotel
  • Grand Borneo
  • Grand Borneo Hotel
  • Grand Borneo Hotel Kota Kinabalu
  • Grand Borneo Kota Kinabalu
  • Grand Hotel Borneo
  • Hotel Borneo
  • Hotel Grand Borneo

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 26.70 for adults and MYR 17.40 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 151 reviews

Grand Borneo Hotel, Kota Kinabalu
Outstanding5.0 / 5
A Suite Experience at a Motel 6 Price
Maybe it was just our run-of-the-mill bad luck, but the room had problems. First, the door keys were not properly encoded, but that was fixed rapidly. Then, the in-room refrigerator wasn't working, so they replaced it - again, rapidly. Finally, one of the large window shades in the bathroom wouldn't go up - in fact, during the night, it fell down. They sent maintenance to fix it, and it appeared that they did - except that the problem occurred again the next night. On the plus side, they upgraded us "because we were there for three nights" and the room was fabulous, with a great view of the mountains. The bathtub is oversized, so even I, at 6'2", could sit stretched out comfortably under warm water. Breakfast in the room was a bit expensive, so we thought we'd just use a restaurant in the attached mall. That didn't work, as they don't open until 10:30 - not even McDonald's. Even with the problems, we look forward to going back.
3 night romance trip
Grand Borneo Hotel, Kota Kinabalu
Good3.0 / 5
Good
2 night family trip
Grand Borneo Hotel, Kota Kinabalu
Excellent4.0 / 5
It's a good room & nice breakfast.. I will recommend to my friends & family
1 night romance trip
Grand Borneo Hotel, Kota Kinabalu
Good3.0 / 5
Bad maintenance
Hotel lack of maintenance e.g fridge is not working, air conditioner not cold despite temperature set at 16 degrees, sink drain partially blocked and shower cannot be used as knob is broken and lastly hair dryer also not working.
3 night family trip
Grand Borneo Hotel, Kota Kinabalu
Good3.0 / 5
good location but too noisy!
The hotel location is good if you want to shop at 1Borneo. The lift at the lobby is just next to the door to the 1Borneo shopping mall. The room is a bit let down. they gave us a room next to a room that under renovation. The noisy noises woke us up at 8am!! They should have known not to let anyone stay next to the room which is under renovation.
1 night romance trip

See all reviews

Grand Borneo Hotel, Kota Kinabalu

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