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RIU Montego Bay All Inclusive, Montego Bay

3.5 stars3.5 stars
Mahoe Bay, IronshoreMontego BaySaint JamesJamaica, 800-491-6126
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Good3.7 / 5
Room needs to be improved
Great location
More comfort would be nice
641See all 641 reviews
From 5,839 reviewsTripAdvisor Traveller Rating

RIU Montego Bay All Inclusive, Montego Bay

Hotel Info: 866-539-8117

from $187
  • Standard Room
  • Standard Room
  • Standard Room, Garden View
  • Standard Room
  • Standard Room, Ocean View
  • Family Room, Multiple Beds, Garden View
  • Standard Room, Garden View
  • Standard Room, Oceanfront
  • Standard Room, Garden View
  • Standard Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 681 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
This hotel has a strict no-party policy. One guest per room must be at least 21 years of age to check in March 1 to April 30. Guests who book specifically to attend parties will not be allowed to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa tub
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 3
  • Elevator/lift
  • Garden
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Stay connected
  • WiFi (surcharge)
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


Guests can indulge in a pampering treatment at the resort's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Children under 18 years old are not allowed in the spa without adult supervision.


On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Racquetball/squash on site
  • Sailing on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site


  • Golfing nearby
  • Parasailing nearby

Recent reviews

Good 3.7 /5 from 641 reviews

RIU Montego Bay All Inclusive, Montego Bay
Poor1.0 / 5
Worst Hotel of all time.
This was by far the worst trip I've ever been on. The hotel is the dirtiest hotel I have ever been to. Another awful thing besides the dirty sheets and bathrooms, the food was so bad that I wouldn't even feed it to my dog. We booked a new hotel room after the first night at this hotel. Nobody there is there to help they all just walk around. I never ever write reviews, but this time I was so angry I got stuck here I want to let anyone else going here know how bad it is and that this place will ruin your trip.
4 night romance trip
RIU Montego Bay All Inclusive, Montego Bay
Poor1.0 / 5
Inflexible management, too much waiting in line
Booked Riu Montego Bay instead of Palace by mistake. Hotel refuses to help other than paying rack rate for another booking. Despite being 50 yards away, unable to dine with family booked in Riu property 50 feet away. Lines form early for dinners since no reservations are allowed except one night per week making planning difficult. All "exceptions" managed by home office in Spain and no ability to reach them, and no contact info provided. Worst hotel experience in 20+ years of travel. Could be a good experience but caveat emptor.
3 night romance trip
RIU Montego Bay All Inclusive, Montego Bay
Fair2.0 / 5
The customer service was bad. They didn't greet non-whites at all. The majority of the experience was below average. NOT A 5 STAR EXPERIENCE. I have purchases 2 rooms and would probably spend my money somewhere else where they would appreciate ALL customers not selected ones.
4 night family trip
RIU Montego Bay All Inclusive, Montego Bay
Excellent4.0 / 5
The property was okay rooms are to far from Main area.
1 night trip with friends
RIU Montego Bay All Inclusive, Montego Bay
Good3.0 / 5
Clean hotel but not for special occassions
The hotel was noisy with the sound of the planes landing at or leaving the airport. Also the food variety was limited. On one of the nights apart from the buffet only the Italian restaurant was open. At the Italian restaurant the main courses available did not include any pasta. I did not feel like it was fine dining. The night club was great with the DJ playing a nice variety of music. The nightly entertainment showcases need work especially the reggae show. Some segments lack authenticity and did not reflect the true culture of Jamaica. As a Jamaican I was appalled that visitors were being presented some parts of the showcase especially the Ska segment and parts when they were lip sincing. The staff was friendly. The hotel did not make an effort to find out if we were celebrating any special occassion. Normally at other hotels they make an effort to make celebrations even a little special.
2 night romance trip

See all reviews

RIU Montego Bay All Inclusive, Montego Bay

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