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Country Inn & Suites By Carlson, Sumter, SC, Sumter

2.5 stars
2491 Broad StSumterSC29150-1820United States of America, ‏855-239-9401
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Good3.7 / 5
Breakfast
Tasty breakfast
Location
Great location
Cleanliness
Dirty
Room
Room is not nice
178See all 178 Hotels.com reviews
From 155 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, Sumter, SC, Sumter

Hotel Info: 855-239-9401

from $82
  • Studio Suite, 1 King Bed, Non Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Guest room with 1 king smoking
  • Guest Room, 2 Queen, Non-Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking
  • Guest Room, 1 King, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Room, 2 Queen Beds, Non Smoking (Guest)
  • 2 Queens-Guest Rm Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Room, 1 King Bed, Non Smoking (Guest)
  • Studio Suite, 1 King Bed, Non Smoking
  • Standard room
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Country Carlson Sumter SC
  • Country Inn Carlson Sumter SC

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

Airport shuttle service is offered for an extra charge of USD taxi charge

In the hotel

Food and drink
  • Free breakfast
Things to do
  • Indoor pool
  • Health club
  • Spa tub
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites By Carlson, Sumter, SC, Sumter’s small print

Also known as

  • Country Carlson Sumter SC
  • Country Inn Carlson Sumter SC

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

Airport shuttle service is offered for an extra charge of USD taxi charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 178 reviews

Country Inn & Suites By Carlson, Sumter, SC, Sumter
Poor1.0 / 5
Never again!
The 1st of 5 nights,we find signs up for ongoing remodeling,since 6/3/16. Rolls of carpet decorate the entrance,collecting bugs,before being installed. Room's toilet dirty, very filthy carpet & bad, square pillows. Vending machine,takes your money and doesn't give you a drink. Same thing happened with other 2 machines, other days. They did reimbursed the money. Next morning breakfast, was okay, nothing special, and warm not hot coffee. Saw a family checking out with a cat, and a guy walking a dog, inside the hotel. Come back at night, room wasn't serviced and husband found a roach in the bathroom. Third day,breakfast same conditions,room wasn't serviced again. Fifth day,laundry and stay in the pool. Dryer doesn't work, they offered to dry my clothes in their dryers for free. Pool was out of order, green, same color as 3 days before. Going to room,elevator was out of order. No remodeling progress throughout our stay. Why did we stay? Prepaid and no refund. Far from being a 2.5 stars hotel.
5 night family trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Poor1.0 / 5
Don't waste your time or money on this hotel!!!
This was an awful and horrible surprise to have to deal with after a long day on the road, especially for a Carlton Hotel!! Rooms were nasty and dirty and smelled like smoke and the minute I opened the door it hit me in the face. Ended up getting a refund and having to find something else.
1 night business trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Fair2.0 / 5
This is an older hotel going through renovation. The room I was assigned was cleanish and partially updated. The carpet had a huge stain and left my socks black. AC unit could not keep the room cool and was only partially working. Water pressure was very sadly lacking in the shower to the point taking a shower was impossible as the diverter valve wouldn't keep pressure enough to put the water through the shower head. Bathroom sink continually clogged up when running water. Toilet would not stop running. The door was so off in its frame I had to slam the door hard to get it to even close which I'm sure my neighbors were thrilled about. Good things were that the bed was comfortable with nice linens and pops pillow selection.
1 night trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Good3.0 / 5
Red flag
Could not get towels and other Amenitys Because hotel says theft From rooms was widespread. Red flag to me!
2 night family trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Good3.0 / 5
disappointed
noisy. Hotel is in serious need of renovation. porcelain on bathtub cracked. toilet unsteady. paint chipped. VERY DISAPPOINTING!
1 night romance trip

See all reviews

Country Inn & Suites By Carlson, Sumter, SC, Sumter

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