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Country Inn & Suites By Carlson, Sumter, SC, Sumter

2.5 stars
2491 Broad StSumterSC29150-1820United States of America, 855-239-9401
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Good3.7 / 5
Value for money
Best value for money
Location
Great location
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
191See all 191 Hotels.com reviews
From 160 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, Sumter, SC, Sumter

Hotel Info: 855-239-9401

from $89
  • Studio Suite, 1 King Bed, Non Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Guest room with 1 king smoking
  • Guest Room, 2 Queen, Non-Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking
  • Guest Room, 1 King, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Room, 2 Queen Beds, Non Smoking (Guest)
  • 2 Queens-Guest Rm Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Room, 1 King Bed, Non Smoking (Guest)
  • Studio Suite, 1 King Bed, Non Smoking
  • Standard room
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Country Carlson Sumter SC
  • Country Inn Carlson Sumter SC

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

Airport shuttle service is offered for an extra charge of USD taxi charge

In the hotel

Food and drink
  • Free breakfast
Things to do
  • Indoor pool
  • Health club
  • Spa tub
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Country Inn & Suites By Carlson, Sumter, SC, Sumter’s small print

Also known as

  • Country Carlson Sumter SC
  • Country Inn Carlson Sumter SC

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per stay

Pets are allowed for an extra charge of USD 75 per pet, per stay

Airport shuttle service is offered for an extra charge of USD taxi charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 191 reviews

Country Inn & Suites By Carlson, Sumter, SC, Sumter
Excellent4.0 / 5
The Staff was fantastic!!!!!!
7 night family trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Excellent4.0 / 5
Under renovation, looks almost done.
Perfect location for business trip when you need to entertain clients.
1 night business trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Poor1.0 / 5
Over Paid Roach Motel
Thought I was checking in to a 2bedroom suite. Just to find out the living area with pull out sofa was considered as the 2nd bedroom. Room wasn't clean. Found a roach crawling on the bathroom wall. Tried to check out, but I was told I couldn't pay for the room until checkout time at 11a.m. The incidental charges of $150 I put on my credit card I was told at checkin it would come off my card upon checkout; I was told by person checing me out that it would be a 5 day hold. A very big difference. And I also found out I could have paid cash for incedentals but was told at checkin that I couldn't. Oh yes, no cable tv only local channels. Frontdesk said it was the weather. No. It was that wifi tv thing. I expected more for my $142 for one night. I think the rates were increased as well due to the storm "Hermine".
1 night trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Good3.0 / 5
I was very disappointed when I first arrived to see that the hotel was undergoing renovations, however, the front desk clerk, Alicia, was WONDERFUL!! She upgraded my room at no additional cost and I was greatly satisfied with it and her willingness to help and kindness! Thank you Alicia!
1 night business trip
Country Inn & Suites By Carlson, Sumter, SC, Sumter
Fair2.0 / 5
What happened to our lovely Country Inn and Suites
We have stayed at many Country Inn and Suites for many years for business trips as well as pleasure trips but we were extremely disappointed in what we walked into at check in. The lobby and the eating area were completely gutted due to so-called remodeling. The hallways had old furniture sitting against the walls, carpeting was such a mess. Old furniture was sitting outside under the drive through entry way. I was told at the front desk that all of the Country Inn and Suites across the country are now or will be shortly completely changed. I was expecting to see the beautiful staircase as I entered the lobby, the lovely fireplace on the left side of the lobby the cozy homey atmosphere, the bookshelves and the smell of the chocolate chip cookies which is a hallmark of the hotel. The desk clerk informed me that all of that is being ripped out of all of their hotels. What a shame!! They had a good thing going and now it is all being done away with! As she said, "Just goes to show you that all change isn't always for the best." I am sorry to say that we will think long and hard before we stay at another Country Inn and Suites due to this radical change, the new branding, etc.
1 night business trip

See all reviews

Country Inn & Suites By Carlson, Sumter, SC, Sumter

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