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Victoria Regal Hotel, Hangzhou

4 stars
No. 89 Yanan RoadShangcheng District, HangzhouZhejiang310020China, 800-491-6126
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Good3.8 / 5
Location
Great location
Food
Delicious food
Service
Fantastic service
Wellness Area
Wellness & sports facilities could be improved
68See all 68 Hotels.com reviews
From 186 reviewsTripAdvisor Traveller Rating
  • Hangzhou (HGH-Xiaoshan Intl.) 39-min drive; 17.8 miles/28.7 km
  • Hangzhou Station 28-min walk; 1.4 miles/2.2 km
  • Hangzhou East Railway Station 21-min drive; 6.4 miles/10.4 km
  • Hangzhou Yuhang Station 32-min drive; 17.9 miles/28.8 km
  • Ding'an Road Station 6-min walk; 0.3 miles/0.5 km
  • Longxiangqiao Station 17-min walk; 0.8 miles/1.3 km
  • Chengzhan Station 21-min walk; 1 miles/1.6 km
  • Airport shuttle (surcharge)
  • Victoria Regal Hotel, Hangzhou

    Hotel Info: 866-539-8117

    from $74
    • Deluxe Suite, 1 King Bed
    • Special Room
    • Superior Room, 2 Single Beds
    • Superior Suite
    • Deluxe Room, 1 King Bed
    • Deluxe Room (New)
    • Superior Room, 1 King Bed
    • Deluxe Room, 2 Single Beds
    • Family Suite, 1 Double Bed
    • Single Room, No Windows

    At a glance

    Key facts

    Hotel size

    • This hotel has 179 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon
    Airport shuttle service is available on request. Contact the property in advance to make arrangements.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    • Free wired Internet access in rooms

    Transportation

    Transfers

    • Airport shuttle (available on request) *

    Also known as

    • Victoria Regal
    • Victoria Regal Hangzhou
    • Victoria Regal Hotel
    • Victoria Regal Hotel Hangzhou
    • Regal Hotel Hangzhou

    Optional extras

    Breakfast is offered for an extra charge of CNY 68 per person (approximately)

    Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (roundtrip)

    In the hotel

    Food and drink
    • Breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service
    Things to do
    • Health club
    • Spa services on site
    • Spa treatment room(s)
    • Sauna
    Working away
    • Business center
    • Conference space
    • Meeting rooms 3
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Hair salon
    • Multilingual staff
    Facilities
    • Number of buildings/towers - 1
    • Elevator/lift
    • Safe-deposit box at front desk

    In the room

    Home comforts
    • Air conditioning
    • Minibar
    • Iron/ironing board (on request)
    Freshen up
    • Hair dryer
    Be entertained
    • LCD TV
    • Satellite TV channels
    • DVD player
    Stay connected
    • Desk
    • Free wired high-speed Internet
    • Phone
    Food and drink
    • Refrigerator
    More
    • In-room safe

    Special features

    Dining

    Sixiang Chinese Restauran - This restaurant serves breakfast, lunch, and dinner.

    Free Angle - Onsite bistro.

    Excecutive Lounge - Onsite pub.

    Victoria Regal Hotel, Hangzhou’s small print

    Also known as

    • Victoria Regal
    • Victoria Regal Hangzhou
    • Victoria Regal Hotel
    • Victoria Regal Hotel Hangzhou
    • Regal Hotel Hangzhou

    Optional extras

    Breakfast is offered for an extra charge of CNY 68 per person (approximately)

    Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (roundtrip)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Recent reviews

    Good 3.8 /5 from 68 reviews

    Victoria Regal Hotel, Hangzhou
    Excellent4.0 / 5
    Good 3 star hotel
    The hotel was rated as 4 star but did not meet the expectations of a 4 star! Room was smaller than expected and amenities were minimal. The look/decor of the hotel was outdated. Otherwise we were comfortable with our stay.
    1 night family trip
    Victoria Regal Hotel, Hangzhou
    Excellent4.0 / 5
    nice lolcation, smoking problems
    The hotel is nicely located, closed to Westlake, other scenic spots, and buses. The room size is fine, but there are too many people smoke in the hotel, in the lobby, hallway, elevator, and rooms. The non-smoking floor is ok, but other floors are horrible. If you are a non-smoker, you can't stand the smell.
    3 night family trip
    Victoria Regal Hotel, Hangzhou
    Fair2.0 / 5
    The strong mildewy smell makes difficulty and uncomfortable to stay in room.
    1 night family trip
    Victoria Regal Hotel, Hangzhou
    Poor1.0 / 5
    Be warned; location is deceptive and no hot water!
    The location of this hotel is shown to be on the edge of West Lake and that's false. It's actually located about 1/2 mile from the lake. The hotel also advertises to be 4 stars, and it's 2.5 at best. Perhaps 20 years ago it was 4 stars, but they have not maintained it. The hot water was luke warm and required about 10 minutes to warm up and the water pressure was low. The carpet needed to be changed and the cabinetry in the bathroom was falling apart. There was some kind of powder on the carpet that made my feet itch. I don't mind staying in cheaper hotels but I don't like to be misled!
    1 night trip
    Victoria Regal Hotel, Hangzhou
    Excellent4.0 / 5
    Good location
    Hotel was newer and well kept. Close to West Lake. Breakfast was good and the staff had some English language skills as well. Would stay again,
    1 night trip

    See all reviews

    Victoria Regal Hotel, Hangzhou

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