L'Auberge Casino Resort Lake Charles

Photo gallery for L'Auberge Casino Resort Lake Charles

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Overview of L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort Lake Charles

4.0 star property
4-star resort with 6 restaurants, near Lauberge Casino Lake Charles

8.0/10 Very Good

1,832 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is $169
Price available on 5/31/2022
Map
777 Avenue L'Auberge, Lake Charles, LA, 70601
Main amenities
  • 995 guestrooms
  • Daily housekeeping
  • Marina
  • Golf course
  • Casino
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Breakfast available
  • Fitness center
  • Steam room
  • Waterslide
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Lauberge Casino Lake Charles - 19 min walk
  • Prien Lake Mall - 30 min walk
  • The Country Club at Golden Nugget - 31 min walk
  • L'Auberge du Lac Casino - 4 min drive
  • McNeese State University - 5 min drive
  • Lake Charles Civic Center - 7 min drive
  • Children's Museum Lake Charles - 7 min drive
  • North Beach Interstate 10 - 10 min drive
  • Burton Coliseum - 10 min drive
  • Isle of Capri Casino Lake Charles - 10 min drive

Getting around

  • Lake Charles, LA (LCH-Lake Charles Regional) - 13 min drive
  • Lake Charles Station - 11 min drive

About this property

L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort Lake Charles puts you just a 5-minute drive from Lauberge Casino Lake Charles and features a golf course and a casino. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Jack Daniels Bar andGrill, one of 6 restaurants, serves lunch and dinner. There's an outdoor pool and a marina, and rooms at this upscale resort offer pillowtop beds and flat-screen TVs. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 995 units
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 4 PM - 9 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 6 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Taking the kids

  • Waterslide
  • Lazy river

What to do

  • Fitness classes
  • Golfing
  • Shopping
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (26000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool cabanas (surcharge)

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • Lazy river
  • Marina
  • 73 casino gaming tables
  • 1600 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Spa du Lac has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Jack Daniels Bar andGrill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Ember Grille and Wine Bar - Onsite restaurant.
Asia - Onsite restaurant.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 13.99 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • In-room bottled water
    • In-room coffee
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 5 and USD 15 per person (approximately)
  • Refrigerators are available for an additional charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very Good

Rhonda, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Melody, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome!
Awesome!
Scott, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Good luck getting something to eat!
Clean room. Have stayed many times, however, other than the Lucky hotdog shop, it is very difficult to get anything to eat because only a small portion of the restaurants have servers to accommodate you. We tried to get take-out from Asia because they could not accommodate us even though only four tables were occupied. We couldn’t even get takeout because the people behind the takeout counter even refused to pick up their head and take our order. When we were walking out the female at the check-in desk laughed when we walked out.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was very good. We enjoyed our stay.
Shannon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Travis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a great hotel. My only complaint is that I couldn't get a hold of room service. I tried calling the designated extension several times, but no answer.
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Zachary, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Facility is showing it's age
I want to love this property. There are many things that make it a fantastic choice. That's why the glaring issues are so disappointing. Example: This is the third time I've stayed here and there has been no hot water in the morning. I attempted to shower at 7:00 am and the water was barely lukewarm. Certainly not warm enough for a morning shower. Really? 3 times is not a fluke. Something isn't right. Another big issue is mold. Does any one at a supervisory level truly inspect the restrooms? There is so much black mold in the cracks and corners its unacceptable. Shower walls with shampoo left from previous guests showers also speak to lack of care in cleaning. Finally have you taken a look at the desk chair and headboard of the bed(s)? I know it's not real leather but the cracking and peeling at a facility of this class is really showing a lack of concern and care. This facility is in need of a serious interior "refresh".
James, 1-night business trip
Verified Hotels.com guest review