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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

7 outdoor pools, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, free minibar items
Gazebo
Kayaking
Lobby
VIP Access

The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property

Reviews

8.0 out of 10
Very good

About this property

Luxury beachfront property with spa, near Gran Coyote Golf
  • Connecting rooms available
  • Bar
  • Parking available
  • Pool
  • Laundry facilities
  • Air conditioning

Explore the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Playa del Carmen Main Beach
    ‪18 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪16 min drive‬
Couples treatment rooms, sauna, body treatments, hydrotherapy

Spa

The on-site spa has 11 treatment rooms including couples treatment rooms. The property's spa offers in-room massages as well as pampering treatments such as aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room, a sauna, and a hot tub.

Couples treatment rooms, sauna, body treatments, hydrotherapy
Couples treatment rooms, sauna, body treatments, hydrotherapy
What guests liked about the spa

The spa offers a serene atmosphere and exceptional massages, with some guests even mentioning it was one of the best they've had.

At a glance

DONE

Hotel size

    • 662 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per night)
    • Onsite valet parking (USD 10 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Rooms

  • Wheelchair accessibility
  • Wheelchair-width doorways

Fees & policies

Optional extras

  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 10 per night
  • Valet parking costs USD 10 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive offer free cancellation for a full refund?

Yes, The Fives Beach Hotel - Á la Carte All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at The Fives Beach Hotel - Á la Carte All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes. Self parking costs USD 10 per night. Valet parking costs USD 10 per night.

What are the check-in and check-out times at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at The Fives Beach Hotel - Á la Carte All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at The Fives Beach Hotel - Á la Carte All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. The Fives Beach Hotel - Á la Carte All Inclusive also has 3 poolside bars, 7 bars, and a nightclub, as well as a 24-hour fitness center, a sauna, and an arcade.

Are there restaurants at or near The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, there are 10 onsite restaurants, featuring alfresco dining, seafood, and ocean views.

Does The Fives Beach Hotel - Á la Carte All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around The Fives Beach Hotel - Á la Carte All Inclusive like?

The Fives Beach Hotel - Á la Carte All Inclusive is a short 9-minute walk from Playa Xcalacoco and 11 minutes' walk from Chun-Zumbul (diving site).

Reviews

8.0 out of 10
Very good

Reviews

10 out of 10 Exceptional

Great holiday at The Fives!