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1 room, 2 adults

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

4.5-star4.5 stars
Predio El Limonar Fraccion 2Xcalacoco, Municipio De Solidaridad, Playa del CarmenQROO77710Mexico

Upscale beachfront resort with spa, near El Camaleon Mayakoba Golf Course
  • Free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.4
  • We had high hopes for this place, and although over all it was an ok stay, there were…Aug 28, 2018
  • Our first family trip to Mexico. Our kids are 18, 16, and 12- we were nervous the older…Aug 7, 2018
65See all 65 Hotels.com reviews
From 9,407 reviewsTripAdvisor Traveller Rating

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

from $691
  • Deluxe Room, Garden View
  • Two Bedroom Resort Residence
  • Three Bedroom Resort Residence
  • Two Bedroom Penthouse Resort Residence
  • Three Bedroom Penthouse Resort Residence
  • One Bedroom Resort Residence
  • One Bedroom Swim-Up Resort Residence
  • One Bedroom Penthouse Resort Residence

What’s around The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya - 30 min walk
  • El Camaleon Mayakoba Golf Course - 2.6 mi / 4.2 km
  • 28 de Julio Square - 2.8 mi / 4.6 km
  • Guadalupe Church - 3.6 mi / 5.8 km
  • Punta Esmeralda Beach - 3.7 mi / 5.9 km
  • Plaza Las Americas - 4.6 mi / 7.5 km
  • Mario Villanueva Stadium Madrid - 4.8 mi / 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 103 min drive
  • Free self parking
  • Free valet parking
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • 577 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

Offsite

  • Shopping center shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast
  • 13 restaurants
  • 10 bars/lounges
  • 3 poolside bars
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Separate living room
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours

Spa

VASSA SPA has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner. Open daily.

Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.

AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen’s small print

Also known as

  • Azul Fives
  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
  • Azul Fives Hotel Karisma All Inclusive
  • Azul Beach Resort Fives Playa Carmen Karisma
  • Azul Beach Resort Fives Karisma
  • Azul Beach Fives Playa Carmen Karisma
  • Azul Beach Fives Karisma
  • Azul Fives Hotel
  • Azul Fives Hotel Karisma Playa del Carmen
  • Azul Fives Karisma
  • Azul Fives Karisma Playa del Carmen
  • Fives Hotel
  • Hotel Azul Fives
  • Karisma Azul Fives
  • Azul Fives By Karisma Hotel Playa Del Carmen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

WiFi is available in public areas for USD 0 (rates may vary)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 65 reviews

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen
Exceptional10.0
Highly recommend this property.
Really great service. The staff was extremely helpful and assisted with everything.Olive & Salt and Arezzo were the highlight. La Brasserie for breakfast, definitely. Highly recommend this property.
A Traveler, us3 night trip with friends
The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen
Poor2.0
Bad experience!!!
Just an overall bad experience.. we heard so much about the hotel and we were exited to come only to find out how high up were our expectations Our room was filthy, the food was bad (was so looking forward for a good Mexican food),the pools were greasy and full of bugs and to top that the kids club had no ac the whole time we were there!! the worst thing is that no one even cared. We tried talking to management and gave our complaint but nothing was done to make us feel more comfortable. Horrible place!! Never going back there
A Traveler, mx5 night family trip

See all reviews

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

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