All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

4.5-star4.5 stars
Predio El Limonar Fraccion 2Xcalacoco, Municipio De Solidaridad, Playa del CarmenQROO77710Mexico

Upscale beachfront resort with spa, near El Camaleon Golf Club
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
  • Great stay, had a great massage, rooms were clean, service was great. Buffet food could…Mar 18, 2018
  • Maybe it is because we traveled in February vs over Christmas holidays but the service…Feb 22, 2018
41See all 41 reviews
From 8,491 reviewsTripAdvisor Traveller Rating

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

from $312
  • Deluxe Room, 2 Double Beds
  • Two Bedroom Resort Residence
  • Three Bedroom Resort Residence
  • Two Bedroom Penthouse Resort Residence
  • Three Bedroom Penthouse Resort Residence
  • One Bedroom Resort Residence
  • One Bedroom Swim-Up Resort Residence
  • One Bedroom Penthouse Resort Residence

At a glance

Key facts

Hotel size

  • This hotel has 570 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking


  • Shopping center shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast
  • 12 restaurants
  • 10 bars/lounges
  • 3 poolside bars
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool umbrellas
  • Free use of nearby fitness center
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Picnic area
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

  • Onsite entertainment and activities
  • Theme parties

Not included
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours


VASSA SPA has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.


SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.

TSUKI - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only.

FLAVOURS - This family restaurant serves breakfast, lunch, and dinner.

AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Oriola Beach Club Grill - This beachfront bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen’s small print

Also known as

  • Azul Fives
  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
  • Azul Fives Hotel Karisma All Inclusive
  • Azul Beach Resort Fives Playa Carmen Karisma
  • Azul Beach Resort Fives Karisma
  • Azul Beach Fives Playa Carmen Karisma
  • Azul Beach Fives Karisma
  • Azul Fives Hotel
  • Azul Fives Hotel Karisma Playa del Carmen
  • Azul Fives Karisma
  • Azul Fives Karisma Playa del Carmen
  • Fives Hotel
  • Hotel Azul Fives
  • Karisma Azul Fives
  • Azul Fives By Karisma Hotel Playa Del Carmen


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen


  • On the beach
  • Grand Coral Golf Riviera Maya - 30 min walk
  • El Camaleon Golf Club - 2.6 mi / 4.2 km
  • 28 de Julio Square - 2.8 mi / 4.6 km
  • Punta Esmeralda Beach - 3.7 mi / 5.9 km
  • Guadalupe Church - 3.8 mi / 6.1 km
  • Plaza Las Americas - 4.7 mi / 7.5 km
  • Quinta Avenida - 4.7 mi / 7.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 104 min drive
  • Free self parking
  • Free valet parking
  • Shopping center shuttle (surcharge)

Recent reviews

Very Good 8.4 From 41 reviews

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen
Highly recommend this property.
Really great service. The staff was extremely helpful and assisted with everything.Olive & Salt and Arezzo were the highlight. La Brasserie for breakfast, definitely. Highly recommend this property.
A Traveler, us3 night trip with friends
The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen
Bad experience!!!
Just an overall bad experience.. we heard so much about the hotel and we were exited to come only to find out how high up were our expectations Our room was filthy, the food was bad (was so looking forward for a good Mexican food),the pools were greasy and full of bugs and to top that the kids club had no ac the whole time we were there!! the worst thing is that no one even cared. We tried talking to management and gave our complaint but nothing was done to make us feel more comfortable. Horrible place!! Never going back there
A Traveler, mx5 night family trip

See all reviews

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive , Playa del Carmen

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