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Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos

4.5 stars
Carretera Cancun Puerto Morelos km 27.5Manz 37 Super Manz12 Bahía Petempic, Puerto MorelosQROO77580Mexico, 800-491-6126
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Good3.9 / 5
  • Good, not great. Many others probably much better than this all-inclusive. Food is ok but…May 3, 2016
  • For the money spent, I think it the best deal around. Check prices on expedia. I really…Apr 10, 2016
21See all 21 Hotels.com reviews
From 7,027 reviewsTripAdvisor Traveller Rating

Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos

Hotel Info: 866-539-8117

from $365
  • Junior Suite, 1 King Bed, Jetted Tub
  • Luxury Jacuzzi Walkout Suite
  • Run of the House
  • Family Suite (Fisher Price)
  • Family jetted tub ocean view suite
  • Luxury Suite, Jetted Tub
  • Luxury Suite, Jetted Tub, Ocean View
  • Premium Suite, Jetted Tub
  • Premium jetted tub swimup suite

At a glance

Key facts

Hotel size

  • This hotel has 435 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Azul Sensatori Hotel Karisma All Inclusive
  • Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
  • Azul Sensatori Karisma Puerto Morelos
  • Hotel Azul Sensatori
  • Sensatori Azul Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15 per day (rates may vary)

WiFi is available in public areas for USD 15 per day (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 6 restaurants
  • 7 bars/lounges
  • 3 swim-up bars
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Outdoor seasonal pool
  • Health club
  • Indoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Nightclub
  • Free water park access
  • Beach umbrellas
  • Children's pool
  • Outdoor tennis court
  • Spa tub
  • Beach towels
  • Waterslide
  • Steam room
  • Lazy river
  • Sauna
  • Arcade/game room
Working away
  • Conference space size (feet) - 4166
  • Conference space size (meters) - 387
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Kids' club
  • Supervised activities for children between 4 and 12 years old

Spa

Vassa Spa has 13 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

SPOON - This restaurant serves breakfast, lunch, and dinner.

TAPAZ - This family restaurant serves dinner only.

SIENNA - This restaurant serves dinner only.

LE CHIQUE - This fine-dining restaurant serves dinner only.

ZAVAZ - This restaurant serves breakfast, lunch, and dinner.

Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos’s small print

Also known as

  • Azul Sensatori Hotel Karisma All Inclusive
  • Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
  • Azul Sensatori Karisma Puerto Morelos
  • Hotel Azul Sensatori
  • Sensatori Azul Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15 per day (rates may vary)

WiFi is available in public areas for USD 15 per day (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 21 reviews

Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Cancun trip
Had a great time
4 night romance trip
Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great hotel for vacation
Hote was beautiful and very clean. The staff takes care of you and is prompt with service. Only negative thing about hotel is beach, there is quite a bit of seaweed and the staff uses machines to remove it throughout the day. I spent most of my time in the pools so it didn't bother me. Otherwise a great spot for a getaway!
5 night trip
Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos
Excellent4.0 / 5
Great place with issues
Booked this hotel. Hotel was overbooked. We were transferred to another hotel (Azul Beach). It was a delay if 3 hours. The new hotel didnt have a key for our room which took another 2 hours. Our riom wasnt cleaned until the 2nd day of our stay. The power went out the first night and my wife was injured trying to get around in the dark. We also had no phine service for over a day and were unable to contact the front desk.
5 night romance trip
Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos
Excellent4.0 / 5
Family Getaway
It was wonderful, thank you! Booked airfare and hotel separately instead of a package - way better. Worth the premium section of the hotel.
3 night family trip

See all reviews

Azul Sensatori Hotel By Karisma - All Inclusive, Puerto Morelos

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