Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Puerto Montt, Los Lagos (region), Chile
1 room, 2 adults

Gran Hotel Vicente Costanera

3.5-star3.5 stars
Avenida Diego Portales 450, Puerto Montt, Los Lagos, 5505080, Chile, 800-246-8357

Adventure Puerto Montt hotel with restaurant, connected to the convention center
  • Free WiFi and free parking
  • Just added
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Restrictions related to your trip

Chile may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Not clean. Bad smellJan 24, 2020

Gran Hotel Vicente Costanera

More Info: 866-539-0031

  • Standard Single Room, 1 Queen Bed
  • Standard Double Room, 1 Queen Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Triple Room

What’s around Gran Hotel Vicente Costanera

Landmarks

  • On the boardwalk
  • Plaza de Armas - 2 min walk
  • Colonizacion Alemana Monument - 2 min walk
  • Puerto Montt Cathedral - 2 min walk
  • Casa del Arte Diego Rivera - 3 min walk
  • Paseo del Mar Mall - 4 min walk
  • Mall Paseo Costanera - 5 min walk
  • Antonio Felmer Museum - 5 min walk

Getting around

  • Puerto Montt (PMC-Tepual) - 36 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Chile may have travel restrictions in place, including self-quarantine, due to COVID-19.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Personal motorized watercraft on site
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 100
  • Conference space size (meters) - 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Minibar
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Don Vicente - This brasserie serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Gran Hotel Vicente Costanera’s small print

Also known as

  • Gran Hotel Vicente
  • Gran Vicente Costanera
  • Gran Hotel Vicente Costanera Hotel
  • Gran Hotel Vicente Costanera Puerto Montt
  • Gran Hotel Vicente Costanera Hotel Puerto Montt
  • Gran Hotel Vicente Costanera
  • Gran Hotel Vicente Costanera Puerto Montt
  • Gran Vicente Costanera
  • Gran Vicente Costanera Puerto Montt
  • Hotel Gran Vicente Costanera
  • Hotel Vicente Costanera
  • Vicente Costanera
  • Gran Hotel Puerto Montt

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of CLP 12000 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Gran Hotel Vicente Costanera

  • Does Gran Hotel Vicente Costanera offer free cancellation for a full refund?
    Yes, Gran Hotel Vicente Costanera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Gran Hotel Vicente Costanera?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Gran Hotel Vicente Costanera?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Gran Hotel Vicente Costanera?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Gran Hotel Vicente Costanera?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Gran Hotel Vicente Costanera?
    Yes, there's an onsite restaurant, Don Vicente. Nearby restaurants include Sirope Cafe (3-min walk), Carnes a Las Brasas Onde El Huaso (3-min walk), and El Fogon del Leñador (3-min walk).
  • Is airport shuttle service offered by Gran Hotel Vicente Costanera?
    Yes, an airport shuttle is available. The charge is CLP 12000 per person roundtrip.

Recent reviews

Very Good 8.2 From 10 reviews

Good 6.0
Decadente.
O hotel precisa de reformas urgentemente. O banheiro apresenta fungos nas paredes. O colchão é velho, curvado e horrível. A cortina do quarto é transparente e não veda a claridade vinda da janela. Tarifa cara demais para um hotel tão decaido. A única coisa que salva é o café da manhã é a educação e simpatia dos funcionários.
Vanessa, br3 night family trip
Exceptional 10.0
En resumen, en una sola palabra, excelente.
Muy bien, excelente atención, comodidad, muy buena ubicación.
Robinson, cl3 night family trip
Very Good 8.0
Hotel clásico muy bien ubicado
Excelente ubicación, frente a la costanera y muy cerca del monumento "Frente al mar" una gigantesca estatua de dos enamorados Hotel clásico Excelente atención Buen Buffet de desayuno Con estacionamiento al costado del hotel habitaciones simples , pero cómodas
Edgardo, cl1 night business trip
Exceptional 10.0
Atendimento excelente
Sensacional. Todos os atendentes super atenciosos, café da manhã sensacional, com frutas, buffet continental, restaurante para refeições em horário super flexível e com atendimento impecável. Ótima relação custo-benefício.
Eloi Almiro, br4 night family trip
Very Good 8.0
Hotel céntrico
La localización es buena, pero tiene espacios de estacionamientos limitados. El personal es amable, a excepción de uno de los recepcionistas nocturnos.
mx2 night trip
Very Good 8.0
patricia, cl2 night business trip
Exceptional 10.0
Nicole, cl5 night family trip
Exceptional 10.0
Carla, cl2 night business trip
Very Good 8.0
JOSE D, mx1 night romance trip

Gran Hotel Vicente Costanera