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1 room, 2 adults
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Diplomat Inn, Niagara Falls

2 stars
5983 Stanley AveNiagara FallsONL2G3Y2Canada, ‏‎800-491-6126
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Good3.0 / 5
Location
Great location
Service
Fantastic service
Food
Food is not good
WiFi
Bad internet service
226See all 226 Hotels.com reviews
From 313 reviewsTripAdvisor Traveller Rating

Diplomat Inn, Niagara Falls

Hotel Info: 866-539-8117

from $64
  • Standard Room, 2 Queen Beds, Non Smoking
  • Classic Room, 2 Double Beds
  • Classic Room, 1 Queen Bed
  • Room, 1 Queen Bed (Heart Shaped Jacuzzi)

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 11 AM-9 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 25
  • Minimum check-in age is 25
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

  • RV/bus/truck parking

Also known as

  • Diplomat Inn
  • Diplomat Inn Niagara Falls
  • Diplomat Niagara Falls
  • Diplomat Hotel Niagara Falls
  • The Diplomat Hotel Niagara Falls

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for CAD 20 per night

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
Services
  • Front desk (limited hours)
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1991
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping

Diplomat Inn, Niagara Falls’s small print

Also known as

  • Diplomat Inn
  • Diplomat Inn Niagara Falls
  • Diplomat Niagara Falls
  • Diplomat Hotel Niagara Falls
  • The Diplomat Hotel Niagara Falls

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for CAD 20 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 226 reviews

Diplomat Inn, Niagara Falls
Good3.0 / 5
Served the purpose for an overnight stay. Would be nice if there was an elevator and a tv remote that worked. People at front desk were nice and helpful.
1 night family trip
Diplomat Inn, Niagara Falls
Excellent4.0 / 5
Hotel was fine but the staff was not up to the facilities available. Messed up the room reservation, and the restaurant/ bar billing. (very disappointing) The refrigerator in the bathroom was also very strange.
1 night romance trip
Diplomat Inn, Niagara Falls
Poor1.0 / 5
Very disappointed stay
Old smelly hallway carpet. Rear emergency door easily opens and gives easy access to anyone! Room needs and hotel wifi needs a technology upgrade!
2 night family trip
Diplomat Inn, Niagara Falls
Good3.0 / 5
Decent hotel, closer to the falls and the attracti
Good: Good location: closer to the falls and the attractions. Reasonable price given the loaction. Bad: No microwave
2 night family trip
Diplomat Inn, Niagara Falls
Poor1.0 / 5
DO NOT STAY AT THIS HOTEL!
I had purchased two rooms to vacate while visiting the falls for two nights and both rooms had problems of their own. The A/C was leaking in one room. We informed the front desk, the lady said she would fix it. All she did was place a bucket where the leak had been. In the other room, the faucet to the bathtub was leaking. Nothing was done about this problem. In the same room, the pictures on the wall were held together with duct tape. Even though the hotel clearly states they have free WiFi, it did not work.We called the front desk to ask if there would would be anything we could do. The lady said "we only have one password. Keep trying". In person, I stated to the front desk I didn't like the quality of the two rooms, they said all we can do is give you two different rooms. They wouldn't give me my money back because I had booked on hotels.com. The only good thing about this hotel was that it was in close proximity to almost everything. The falls were only a few blocks away.
2 night family trip

See all reviews

Diplomat Inn, Niagara Falls

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