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Grand Hotel Europa Palace, Sorrento

4-star4 stars
Via Correale, 34/36SorrentoNA80067Italy

Upscale beachfront hotel with outdoor pool, near Piazza Tasso
  • Free buffet breakfast and free WiFi
Good7.6
Location
Great location
Service
Service is adequate
Comfort
More comfort would be nice
38See all 38 Hotels.com reviews
From 770 reviewsTripAdvisor Traveller Rating

Grand Hotel Europa Palace, Sorrento

from $180
  • Double or Twin Room, City View
  • Classic Double or Twin Room, Partial Sea View
  • Superior Double or Twin Room, Sea View
  • Junior Suite
  • Economy Double Room Dependance
  • Single Room
  • Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-6:30 PM
  • Check-out time is 10 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa treatment room(s)
  • Marina on site
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Grand Hotel Europa Palace, Sorrento’s small print

Also known as

  • Europa Grand Hotel Sorrento
  • Europa Grand Sorrento
  • Grand Hotel Europa Palace Sorrento
  • Grand Hotel Europa Palace
  • Grand Europa Palace Sorrento
  • Grand Europa Palace
  • Europa Palace Grand Sorrento
  • Hotel Europa Palace Grand
  • Europa Grand Hotel Restaurant

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from April to September.
  • For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights

    Optional extras

    Self parking costs EUR 25 per day

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Grand Hotel Europa Palace, Sorrento

    Landmarks

    • In Sorrento City Centre
    • Piazza Tasso - 5 min walk
    • Marina Grande - 17 min walk
    • Museo Correale di Terranova - 3 min walk
    • Piazza Lauro - 3 min walk
    • Sorrento Lift - 5 min walk
    • Sedile Dominova - 5 min walk
    • Tasso Theatre - 6 min walk

    Getting around

    • Naples (NAP-Naples Intl.) - 56 min drive
    • Salerno (QSR-Costa d'Amalfi) - 66 min drive
    • Sorrento Station - 5 min walk
    • Sant'Agnello Station - 26 min walk
    • Piano di Sorrento Station - 12 min drive
    • Self parking (surcharge)

    Recent reviews

    Good 7.6 From 38 reviews

    Grand Hotel Europa Palace, Sorrento
    Exceptional10.0
    Highly recommended
    A beautiful hotel in a amazing city.
    gary, us4 night family trip
    Grand Hotel Europa Palace, Sorrento
    Poor2.0
    Pretty but smelly!
    The room had a bad sewer smell daily. When we complained they said since it was by hotel.com room, it was an economy room and if we wanted another room it would be an additional 50 euros a day. Another patron said that her room in the main building also smelled. Our room was in a separate building. The staff did nothing to accommodate us. We asked for the air conditioning to be activated and the request was ignored. The lobby bathroom downstairs had mold on the walls. I would never stay at this again.
    Dianne, us5 night family trip
    Grand Hotel Europa Palace, Sorrento
    Exceptional10.0
    Classic Taste of Sorrento
    This hotel is old world charm at it's best. It is a beautiful hotel with beautiful views. Breakfast was included and free wifi everywhere in the hotel. It is walking distance to most everything in Sorrento. The only negatives were that the pool closes at 6:00pm sharp (9:00pm would have been better) and there seemed to be an event/Party at the hotel every evening until very late at night. We did enjoyed our stay there very much and would recommend it!!!
    Russell, usFamily trip
    Grand Hotel Europa Palace, Sorrento
    Good6.0
    Great location but outdated
    Our room was old and outdated. Floorboards were lifted in the room. Shower head was blocked. Air con didn't work for heating. Paid for turndown service and never got it. Breakfast is very basic and boring. Best part was the the view. Oh when arrived the room that I had paid for wasn't available. They said they gave us a free upgrade but wasn't the case. They need to reno the rooms big time. Emailed hotels.Com about issues but never heard anything back.
    Andrew, au4 night romance trip
    Grand Hotel Europa Palace, Sorrento
    Very Good8.0
    This is an elegant and relaxing hotel in a great location - close to the station and with a fabulous terrace overlooking the bay. The dining room and breakfast room are light and airy with views over the lovely gardens. Staff were friendly and helpful. Guiseppe deserves a particular mention as he was outstandingly proactively helpful, friendly and professional in his dealings with us. The main areas for improvement are that the hotel bathrooms & hotwater system need updating & additional plug sockets need to be installed to enable guests to charge electronic devices in their rooms without having to unplug the fridge or tv. Overall we had a relaxing and enjoyable stay.
    Ruth, gb4 night family trip

    See all reviews

    Grand Hotel Europa Palace, Sorrento

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