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Swissotel Grand Shanghai, Shanghai

5 starsFor the benefit of our customers, we have provided a rating based on our rating system.
1 Yu Yuan RoadShanghaiShanghai200040China, 800-491-6126
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Excellent4.3 / 5
Location
Great location
Cleanliness
Clean
Pool
Great pool
Breakfast
Tasty breakfast
270See all 270 Hotels.com reviews
From 1,118 reviewsTripAdvisor Traveller Rating

Swissotel Grand Shanghai, Shanghai

Hotel Info: 866-539-8117

from $112
  • Room, 2 Twin Beds, City View (Swiss Advantage Room)
  • Room, 1 King Bed, City View (Swiss Advantage Room)
  • Premier Room, 2 Twin Beds, City View
  • Premier Room, 1 King Bed, City View
  • Classic Room, 2 Twin Beds, Multiple View
  • Classic Room, 1 King Bed, Multiple View
  • Premier Room
  • Swiss Advantage Room
  • Room, 2 Twin Beds, City View (Swiss Executive Room)
  • Room, 1 King Bed, City View (Swiss Executive Room)
  • Executive Room (Club)
  • Executive Suite
  • Classic Room

At a glance

Key facts

Hotel size

  • This hotel has 467 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Other information

  • Resort fee included

Also known as

  • Swissotel Grand Shanghai
  • Swissotel Hotel Shanghai Grand
  • Swissotel Shanghai Grand
  • Shanghai Swissotel Grand Hotel
  • Swissotel Grand Hotel Shanghai
  • Swissotel Grand Shanghai Hotel Shanghai

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CNY 72.00 per day

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of CNY 218 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one way)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch LCD TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Dining

Yuan Yuan Restaurant - This restaurant serves lunch and dinner.

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Moon Steak - This steakhouse serves lunch and dinner.

Swissotel Grand Shanghai, Shanghai’s small print

Also known as

  • Swissotel Grand Shanghai
  • Swissotel Hotel Shanghai Grand
  • Swissotel Shanghai Grand
  • Shanghai Swissotel Grand Hotel
  • Swissotel Grand Hotel Shanghai
  • Swissotel Grand Shanghai Hotel Shanghai

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs CNY 72.00 per day

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of CNY 218 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Swissotel Grand Shanghai, Shanghai

Landmarks

  • In Jing'an
  • Jing An Temple (0.2 mi / 0.4 km)
  • French Concession (1.3 mi / 2.1 km)
  • Jade Buddha Temple (1.4 mi / 2.3 km)
  • The Bund (3 mi / 4.8 km)
  • People's Square (2 mi / 3.2 km)

Getting around

  • Jing'an Temple Station 5-min walk
  • Changping Road Station 16-min walk
  • Changshu Road Station 20-min walk
  • Shanghai (SHA-Hongqiao Intl.) 20-min drive
  • Shanghai (PVG-Pudong Intl.) 44-min drive
  • Self parking (surcharge)
  • Shanghai Railway Station 13-min drive
  • Shanghai South Railway Station 21-min drive
  • Shanghai Hongqiao Railway Station 26-min drive
  • Airport shuttle (surcharge)

Recent reviews

Excellent 4.3 /5 from 270 reviews

Swissotel Grand Shanghai, Shanghai
Outstanding5.0 / 5
Staycation in Shanghai
The hotel itself is very clean and well-kept. The room was very clean and it's great to see such a nice bath tub in Asia. The view was not amazing but being on the 16th floor does have its own perks. The wifi was great and I didn't watch tv. The amenities were very comfortable and the hotel is a great part of the city, young with life. I did one have issue; I was upset that the massages listed on their website did not match massages that were offered in the hotel. The concierge actually laughed in my face when I told him that I was bummed out that the hotel did not have the massages that I wanted. He informed me because it was a holiday in China, the regular massage staff was unavailable. That would have been nice to know before I booked the room. I do, however, appreciate that when I emailed the hotel about this discrepancy, the assistant manager replied within an hour and apologized for this error and gave me and my friend a free breakfast the next day. I did get a massage in the hotel and it was as good as any other massage in China (I was pleased). I would recommend this hotel to a friend and I would stay here again.
1 night trip
Swissotel Grand Shanghai, Shanghai
Poor1.0 / 5
Improvement needed.
Poor service. Long check out times. WIFE poor.
2 night business trip
Swissotel Grand Shanghai, Shanghai
Fair2.0 / 5
Hotel without service in a good location
Service is really bad to very bad. Location and hotel itself is ok. Not coming again because of poor check out and unfriendly people.
4 night business trip
Swissotel Grand Shanghai, Shanghai
Outstanding5.0 / 5
Comfortable and convenient
Perfect location, close to subway, mall and restaurants. Room was nice, quiet and clean, everything felt really comfortable. Highly recommend.
2 night trip with friends
Swissotel Grand Shanghai, Shanghai
Outstanding5.0 / 5
Great Hotel
Wanted a hotel in central Shanghai that was good value but nice. The hotel is fantastic - staff are very friendly and helpful. It's also right by some good stores, etc. so easy to get food, etc. when needed and right by the metro. Love this hotel and always plan to stay there when I go back to Shanghai
5 night business trip

See all reviews

Swissotel Grand Shanghai, Shanghai

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