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All properties in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Hotel Tropicana, Puerto Vallarta

3-star3 stars
Amapas #214 Col., Puerto Vallarta, JAL, 48380, Mexico

3-star beachfront hotel with outdoor pool, near Playa de los Muertos
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.6
Beach
Beautiful beach
Location
Great location
Room
Room is all right
WiFi
Complaints about WiFi
714See all 714 Hotels.com reviews
From 854 reviews

TripAdvisor Traveller Rating

Hotel Tropicana, Puerto Vallarta

from $62
  • Standard Room
  • Superior Room
  • Junior Suite, 2 Double Beds
  • Superior Room, 1 King Bed

What’s around Hotel Tropicana, Puerto Vallarta

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 2 min walk
  • Malecon - 24 min walk
  • Olas Altas Street - 4 min walk
  • Los Muertos Pier - 4 min walk
  • Olas Altas Beach - 7 min walk
  • Galeria Olinala - 12 min walk
  • Cuale Island - 13 min walk

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
Services
  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Tropicana, Puerto Vallarta’s small print

Also known as

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta

Policies

  • Pool access available from 9 AM to 9 PM.
  • Optional extras

    Cooked-to-order breakfast is offered for an extra charge of MXN 80 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 714 reviews

    Hotel Tropicana, Puerto Vallarta
    Very Good8.0
    Another nice stay at the Tropicana
    This was our second stay at the Tropicana and overall we were satisfied. This is a mid-range hotel with two nice pools, turtle pond, restaurant and bar. The hotel desk was very attentive with questions and one night when the compressor went out in the air conditioner on the balcony next door which left a very smoky smell, they were very quick to attend to the problem. The beds although firm, I found them very comfortable. As well as the air conditioning, there is a ceiling fan in each room. The rooms are simple but very clean and the maids do a good job every day cleaning the room and providing fresh towels, toiletries and bottled water. The hotel provides security and each person is given a wristband to wear during their stay. Wifi is only in the lobby and would have been nice to have in the room. I love the area around the hotel and in the Romantic Zone in general which has many restaurants and shops. Be careful of the cobblestone streets and high sidewalks as its easy to trip while walking.
    , usRomance trip
    Hotel Tropicana, Puerto Vallarta
    Good6.0
    First time disappointed after many years
    I have stayed at this hotel many times. It is affordable and convenient to beach, restaurants and nearby attractions. This is the first time anything went missing from my belongings. Two pairs of travel underwear disappeared from one of the drawers I kept my clothes in all week.
    Jeff, usTrip with friends
    Hotel Tropicana, Puerto Vallarta
    Fair4.0
    Bad experience :/
    Check-in process was ridiculously long and the employees did not seem motivated, super slow. I had to check in when I arrived at 12pm - I was 2nd in line and it took 25 minutes, then I was told I could get to my room until 3pm. I arrived at 2:30pm to recheck in and waited 40 minutes to be told my room wasn't clean and then another 15 minutes for them to reassign me and finally get me to my room. They treat you like a prisoner making you wear a wrist band and you ARE NOT ALLOWED TO BRING GUESTS TO YOUR ROOM! They'll give you a remote for your air condition and tv but you have to return them to the desk or get charged. Cheap but not worth all the hassle. Rooms are sub-par and the facilities are sub-par (toilet barely flushed). The cleaning woman was very sweet and I met the hotel owner who was setting up for an event, and he was nice. I would NOT book here again.
    , usOther trip
    Hotel Tropicana, Puerto Vallarta
    Exceptional10.0
    Viva Puerto Vallarta
    Customer service is wonderful, very kind and friendly staff. Viva Puerto Vallarta
    Ramon, us2 night trip
    Hotel Tropicana, Puerto Vallarta
    Exceptional10.0
    Four to five star ⭐️
    This hotel was fabulous fit all our needs.
    Dolores J, usRomance trip

    See all reviews

    Hotel Tropicana, Puerto Vallarta

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