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All properties in Puerto Vallarta, Jalisco, Mexico

Hotel Tropicana, Puerto Vallarta

3-star3 stars
Amapas #214 Col., Puerto Vallarta, JAL, 48380, Mexico

3-star beachfront hotel with outdoor pool, near Playa de los Muertos
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 883 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
Room
Room is all right
WiFi
Complaints about WiFi

Hotel Tropicana, Puerto Vallarta

from $70
  • Standard Room
  • Superior Room
  • Junior Suite, 2 Double Beds
  • Superior Room, 1 King Bed

What’s around Hotel Tropicana, Puerto Vallarta

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 1 min walk
  • Malecon - 24 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 4 min walk
  • Olas Altas Beach - 7 min walk
  • Galeria Olinala - 11 min walk
  • Cuale Island - 13 min walk

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
Services
  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Tropicana, Puerto Vallarta’s small print

Also known as

  • Hotel Tropicana
  • Hotel Tropicana Puerto Vallarta
  • Tropicana Puerto Vallarta

Policies

  • Pool access available from 9 AM to 9 PM.
  • Optional extras

    Cooked-to-order breakfast is offered for an extra charge of MXN 80 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 814 reviews

    Fair 4.0
    From bad to worse
    Unfortunately this hotel has been going downhill for a while now. This was the worst experience we've had. People were jumping into the pool fully clothed and with shoes on. No one would tell them this was not ok. The pool water was so dirty by our third day that we told the kids they could not go in anymore. Other guests would get into the elevator dripping wet, leaving a trail of water everywhere. Again, hotel management never told these people that getting into the elevator completely wet was not ok. Also, we always use hotels.com to book our stays. Usually getting the two bedroom suite. We thought we booked that room again but we were told that doing that was practically impossible because the platform does not carry this particular room. So we were stuck in a two bed suite, which was not as comfortable.
    Ezequiel, us1 night family trip
    Very Good 8.0
    Some good, some bad, some weird.
    The good: The hotel was impeccably clean. White sheets. White towels. White bedspreads. And all were spotless. The common area floors and tile were all clean too. Always saw maids working. Nice pool. Right on beach, with beach towel service and plenty of palapas. Good location to Zona Romantica activities. The bad: The restaurant wasn't very good. Service was SLOW. Food was average. Enough to please little kids, but not adults. Ordered a basic toast and egg breakfast, and I was there almost 90 minutes start to finish. No wifi in the rooms - only in lobby/pool. Very few electric outlets in rooms. Very dated TVs in rooms. Also - theres a big variation in room quality - the balcony/ocean view "superior" rooms were pretty good - some of the rooms were smaller and had non views, or just looked at hallways. The weird: Checking in took a long time. They give you a mandatory ($5) bill for "tips" - I didn't see anyone to tip. They *insist* a bellman take your bags to the room, and you're supposed to tip him. You have to sign for your key card, TV remote, AC remote, and a wrist band when you check in. And sign a form with the "cost" if you don't return them. So checkout takes at least ten minutes.
    David, us2 night trip
    Good 6.0
    Bad check in, hotel too old
    I spent more of 1 hour for my check in, and they tried to charged me a child minor of 12 years. Don’t respect my reservation. Hotel too old and the electrical outlet not safe.
    Gabriel, us2 night family trip
    Exceptional 10.0
    Retired dr...
    A parking lot..made trip great.
    Rayphiel, usTrip with friends
    Exceptional 10.0
    Excellent hotel.
    Real good beachfront hotel in good shopping/restaurant area. Large beach area with private palapas. Two swimming pools with good bar service. Fair internet connection. Rates are good value. Most 'standard' rooms offer ocean view. Hotel is always fully booked in winter season. We came in June and very few foreign tourist. Mostly locals. Always try to stay at this facility.
    Gilbert, usTrip with friends

    Hotel Tropicana, Puerto Vallarta

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