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City Express Tepotzotlan

Photo gallery for City Express Tepotzotlan

Front of property – evening/night
Terrace/patio
Standard Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of City Express Tepotzotlan

City Express Tepotzotlan

3.5 star property
3.5-star hotel, convenient for Xochitla Ecological Park

8.2/10 Very good

400 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €68
Price available on 10/12/2022
Map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlan, MEX, 54600
Main amenities
  • Daily housekeeping
  • Free area shuttle
  • Fitness centre
  • Room service
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Front desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Coacalco Power Center - 41 min drive

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 42 min drive
  • Benito Juarez International Airport (MEX) - 71 min drive
  • Tultitlan Lecheria Station - 12 min drive
  • Tlalnepantla de Baz San Rafael Station - 15 min drive
  • Tlalnepantla de Baz Station - 18 min drive
  • Free local area shuttle

Restaurants

  • Fonda Covagui - 14 min walk
  • Cafe Quintal - 3 min drive
  • El Portal De Quena - 3 min drive
  • Puerta al Virreinato - 3 min drive
  • Restaurante "Pepe's" - 3 min drive

About this property

City Express Tepotzotlan

City Express Tepotzotlan is a great choice for a stay in Tepotzotlan. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and full breakfast daily between 6:00 AM and 10:30 AM. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited (max. 4 spaces per unit)
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle within 10 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Working away

  • Business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

City Express Tepotzotlan Hotel
City Express Tepotzotlan
City Express Tepotzotlan Hotel
City Express Tepotzotlan Tepotzotlan
City Express Tepotzotlan Hotel Tepotzotlan

Frequently asked questions

Does City Express Tepotzotlan offer free cancellation for a full refund?
Yes, City Express Tepotzotlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Tepotzotlan?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at City Express Tepotzotlan on 10 December 2022 start from €68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Tepotzotlan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at City Express Tepotzotlan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Tepotzotlan?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at City Express Tepotzotlan?
You can check in from 3 PM - anytime. Check-out time is 1 PM.
What is there to do at City Express Tepotzotlan and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near City Express Tepotzotlan?
Yes. Nearby restaurants include Fonda Covagui (14-min walk), Cenaduria Casa Mary (2.7 mi) and Al Forno Pizzeria (3.5 mi).
What's the area around City Express Tepotzotlan like?
City Express Tepotzotlan is located a short 8-minute walk from Xochitla Ecological Park.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Good, not great.
Slept well with the blackout rolling shades. Comfortable beds. The bathroom didn’t have an exhaust fan so leaving the door open was a must while showering. The shower curtain was too short which lead to a soaked floor every time I showered. I had to use 2 towels to soak up all the water after the shower. I had to get clean towels every day, something I absolute hate doing. Not a very eco friendly situation :( The staff was super friendly except for 2 ppl, tall young door guy and Zaira at the front desk. I had to visit the front desk about 4-5 times to reactivate my key. I had the displeasure of dealing with Zaira for this particular reason. She was extremely rude and told me the reason my key was no longer working was bc I had to pay my laundry bill. I asked her “ so what’s the excuse for having this issues 3-4 times prior to sending my my laundry out?” Needless to say, I had no response from her.
Brenda, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

like any other hotel
Ana Laura Amero, 1-night trip
Verified Expedia guest review

8/10 Very good

Francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iliana Abigail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not enogh restaurants or shopping malls around the area
Leslie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I like everything
Agustin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Celia, 1-night trip
Verified Expedia guest review

4/10 Fair

The breakfast was excellent. Our problem was that the toilet was leaked all the way to the carpet. They did moved us to a different room. But on the other room when we arrived the light didn’t work but with a few clicks we manage to make it work. the shower knob was lose and fell and the sink drain was not working and we had to constantly pull the drain stopper. Because the hotel is near the toll gate and the main highway there’s a lot of noise from the semi trucks. The staff es friendly and they always help us. Around the hotel there’s nothing to eat except the nextdoor Burger King(BTW don’t try the Mexican version of vegan whopper) but for a $2.50 Uber drive you can be at the Tepoz down town and eat anything.
Arturo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel is good, I slept fine. Breakfast area was not clean.
Edgar, 1-night trip
Verified Expedia guest review

8/10 Very good

A long walk to town
After a long bus ride I was a little disappointed that they would not let me check in at 1:30 until I told them that I was only 1 and a half hours early. Most other hotels have been able to accommodate my early arrival. I should have chosen a hotel closer to town as it was a long walk over the autopista.
1-night trip
Verified Hotels.com guest review