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1 room, 2 adults

Hotel Universel, Quebec

3-star3 stars
2300, chemin Sainte-Foy, Quebec, QC, G1V 1S5, Canada

Suburban hotel with indoor pool, near Champlain College St. Lawrence
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.2
Location
Great location
Wellness
Great wellness & sports facilities
Pool
Great pool
Room
Room needs to be improved
980See all 980 Hotels.com reviews
From 527 reviews

TripAdvisor Traveller Rating

Hotel Universel, Quebec

from $66
  • Standard Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Kitchenette
  • Standard Room, 1 Queen Bed, Kitchenette
  • Prestige Room, 1 Queen Bed
  • Standard Studio (Unilofts Building)
  • Prestige Plus Room, 2 Queen Beds
  • Prestige Room, 2 Queen Beds

What’s around Hotel Universel, Quebec

Top spots nearby

Recommended by this property

  • Champlain College St. Lawrence (3-minute walk)
  • PEPS (6-minute walk)
  • Cegep de Sainte-Foy (6-minute walk)
  • Laval University (8-minute walk)
  • Cegep Garneau (14-minute walk)
  • Laurier Quebec (20-minute walk)
  • University Laval Hospital (20-minute walk)
  • Saint-Sacrement Hospital (27-minute walk)
  • Les Galeries de la Capitale (3.2 mi / 5.1 km)
  • Parliament Building (3.4 mi / 5.6 km)

Getting around

  • Quebec, QC (YQB-Jean Lesage Intl.) - 15 min drive
  • Quebec Sainte-Foy Station - 6 min drive
  • Quebec Palace Station - 7 min drive
  • Free self parking
  • Free extended parking
  • RV, bus, and truck parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

  • RV/bus/truck parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Spa tub
  • Steam room
  • Nightclub
  • Sauna
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Hotel Universel, Quebec’s small print

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Also known as

  • Hotel Universel
  • Hotel Universel Quebec
  • Universel Hotel
  • Universel Quebec
  • Auberge Universel Hotel
  • Hotel Universel Quebec Quebec City

Mandatory fees

Deposit: CAD 100 per stay

Optional extras

Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)

Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

RV/bus/truck parking is available for an extra charge

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 980 reviews

Fair 4.0
Be careful of the room location
Pillows and bed were hard. We had the room connected to the main aviary (noisy birds) and people walking around 3 sides of our room. It felt like they were right next to me.
Heather, us1 night trip with friends
Good 6.0
The room without the window.
The room without the window.
Chuan-Li, us2 night trip
Poor 2.0
Worst Hotel Experience
worst. hotel. ever. Room didn't get "cleaned" until 4:45 pm. Didn't replace towels, left used coffee cups, used coffee filter still in pot; sink not cleaned (my husband had shaved, still hairs around sink), went to phone front desk, phone not operable! Went to front desk to advise of issues. Manager Nancy said sorry, will take care of this. At 8:15 pm, still no towels. Went to front desk. Clerk made comments that it's not her department. She gives me 3 pool towels (smaller). I asked to speak with manager, she said not in until next day. No night manager? She says no. What about housekeeping manager? Says no. Expressed my complete disappointment, says nothing. No apology. Oh, and I had gone out after my initial complaint, saw the "cleaning" staff sitting in a car smoking weed. Never again will I stay there. What a horrible experience. No apologies, no trying to amend situation. Awful.
Marina, us1 night family trip
Very Good 8.0
Quiet room.
Nice, comfy rooms & good location. Hallways are a little run down and dingy.
us1 night trip
Very Good 8.0
Not bad
Nice place, the pool is tiny if that matters, but it’s nice. No breakfast
Nabil, us2 night family trip

Hotel Universel, Quebec

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