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Elba Costa Ballena Beach & Thalasso Resort, Rota

4 stars4 stars
Avenida Carla De Orleanss/n Rota, RotaCadiz11520Spain
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Good3.9 / 5
Room
Great room
Location
Great location
Beach
Beautiful beach
Service
Fantastic service
72See all 72 Hotels.com reviews
From 1,321 reviewsTripAdvisor Traveller Rating

Elba Costa Ballena Beach & Thalasso Resort, Rota

from $61
  • Standard Double Room Single Use
  • Family Room
  • Standard Double or Twin Room
  • Junior Suite For Single Use
  • Double Room, Golf View
  • Junior Suite, 1 Full or 2 Twin Beds
  • Sherry Suite
  • Superior Family Room
  • Double Room Single Use, Golf View

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Elba Costa Ballena Beach & Thalasso Resort
  • Elba Costa Ballena Beach & Thalasso Resort Rota
  • Elba Costa Ballena Beach Thalasso
  • Elba Costa Ballena Beach Thalasso Rota

Policies

Guests who book a "20 Aniversario ELBA" rate plan receive half board meal plans (drinks not included). For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self parking costs EUR 10 per day

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free breakfast
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Pool sun loungers
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Gades - This buffet restaurant overlooks the golf course and garden.

Beach Club - This restaurant is located on the beach.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf driving range on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site

Elba Costa Ballena Beach & Thalasso Resort, Rota’s small print

Also known as

  • Elba Costa Ballena Beach & Thalasso Resort
  • Elba Costa Ballena Beach & Thalasso Resort Rota
  • Elba Costa Ballena Beach Thalasso
  • Elba Costa Ballena Beach Thalasso Rota

Policies

Guests who book a "20 Aniversario ELBA" rate plan receive half board meal plans (drinks not included). For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self parking costs EUR 10 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 72 reviews

Elba Costa Ballena Beach & Thalasso Resort, Rota
Excellent4.0 / 5
Crete ohhh Crete
Very much enjoyed my two weeks in Crete!! The people and the food were amazing!
5 night business trip
Elba Costa Ballena Beach & Thalasso Resort, Rota
Fair2.0 / 5
poorly maintained and run
mediocre at best. the room AC struggled and although they sent maintenance to fix it, the fix did not last long. room smelled of mold and funk due to poor ventilation. This was a case of only on the very top layer did the hotel look nice, as soon as you saw beyond that the defects were glaring. chipped and broken tiles on pool deck and in the pool and spa. on the first morning of our stay one in our party found a fried roach in the bacon tray at the buffet. it was stuck to the piece he had put on his plate, which he discovered as he was about to eat it, gross. when he brought it to the attention of the restaurant staff, they apologized but did not offer any recompense, which was shocking. I also brought an additional guest on this trip and although the reservation was made only for one the other 3 hotels I stayed at on this trip charged an additional guest fee, usually between 20-40 euros, which I found reasonable. this hotel could not figure out what the fee should be as they used some weird sliding scale based on the the difference they charged on any particular day between single and double occupancy. problem was they had no record of what that difference was for the day I made my reservation. To top it off my original reservation included all taxes and fees, and I expected to pay additional for the added guest but they could not work out the simple math, so their solution was to charge me taxes and fees again on the new total. in the end they ripped me off.
4 night business trip
Elba Costa Ballena Beach & Thalasso Resort, Rota
Good3.0 / 5
The website pics was far from reality. My room was infested with bugs, the Internet was very weak and constantly dropped, it was over crowded.bi had half board but the line was outrageous and the outdoor option had so many flies. Not too happy with customer service because they tried to evict me a day earlier because their reservation was wrong. But they were not nice even after they made a mistake.
15 night business trip
Elba Costa Ballena Beach & Thalasso Resort, Rota
Excellent4.0 / 5
Not Happy
My trip was for business and I finished my job early, and checked out the morning (8:30AM. But I was charged for stays on Sunday and Monday. I spoke with the front desk and they have me checking out on the morning of the 24th. But I was told that I had to talk to Hotels.com to correct the bill. Also trying to read through all the different Hotels.com addresses to find a receipt is confusing.
9 night business trip
Elba Costa Ballena Beach & Thalasso Resort, Rota
Outstanding5.0 / 5
Beauty and comfort.
The staff was extremely friendly and helpful. They tries very hard to bridge the language barrier. Excellent resort for families! Wonderful activities and staff for kids!
Business trip

See all reviews

Elba Costa Ballena Beach & Thalasso Resort, Rota

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